based on 9632 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My session yesterday was good, but I'd love the instructor to be a bit more positive. It was a beginner class, yet there was a lot of "no, that's not right" and correcting that had a negative tone. She was really knowledgeable and the class structure was great.
The facility was very impressive. Teachers are nice and instruction give was straightforward.
teachers, schedules, studio
The studio, the teachers, the vibe
The warm welcome and truly specious and beautiful environment.
environment: nice, clean and inviting
stuff and teachers are very lovely.
Classes are very non-judgemental and have a great energy to them. You can make the experience and easy or difficult as you want.
I haven't receivedsome of the member benefits yet. That's a little bit disappointing. Furthermore some teachers are not as good as others.
Good facilities, very friendly staff
Friendly staff who take the time to educate you on how to use the machinery properly
Ambience, focus on class participation within personal limits rather than flexibility or posture goals
The teacher was great.
I found the studio hard to find though. The sign on the building is really high up and I Little and couldn't see t!
Nice workout spaces, some great classes (love Clara and Vee)
The booking system is consistently hard to use, and the room is ugly and cramped - but the teachers are great.
Great teachers!
lovely environment, great venue and friendly staff
Great teacher, good vibe
Narelle was amazing, her style with new people in the room was fantastic but still engaged the rest of us who had been plenty of times before. There is a lot some other pilates instructors could learn from Narelle in terms of being a true coach and leader
The app has been closed down, the website is clunky to view and book on, Im sure its cheaper and easier to change the website for you but for me it's a definite step backwards.
Overall it's a really great studio.
Improvements to lockers (broken doors) and leaking taps would be great.
Lockers that can hold hanging clothes like at Bondi would be great as there's no where secure to hang clothes and I have had a jacket stolen from the change room hangers.
It's a shame to loose the app which I found booking classes and adding to my calendar much easier and smoother.
Very friendly, open and personable.
Studio size teachers
Bigger changing facilities to get ready in before work and more pilates classes (it's hard to get into these before and after work)
The locker numbers on the keys could be written more clearly - many of the many numbers have rubbed off. It would be appreciated if you could provide hand wash that pumps out properly. Provide bins to be used for recycling purposes. That's it for now :)
Very efficiently run, good teachers/classes, clean facilities
Clean, not crowded, great service!
I like everything about the studio except the popular classes are too crowded and the density becomes unpleasant. In additions, there are times already running out of lockers, and I have to carry my stuff into the yoga room. Other than that, everthing is great...trainers are so good, and trainers of that level could not be found else where in Sydney.
professionalism
Personally I am having neck problems & mid back pain
after my classes & wondering what I can do to prevent
this from happening. Guess I should ask rack teacher
Regards Name removed
A lot of classes on offer, great teachers and beautiful studio