based on 783 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Loved all of it.
I was visiting from Melbourne and it is as good as any studio there!
Only thing that was different was that you charge me two dollars for a yoga mat. I’ve not experienced this before in the Melbourne studios.
I did 2 reformer flow classes with different teachers (Paula was one of them). The classes were challenging, the room was clean and surprisingly spacious. Paula's teaching style was great! The service for a first time client was also good and the facilities were clean and beautiful! Much preferred Potts Point over Surry Hills
later classes please!
Yoga essential classes
Hi there,
I recently went to the Kirrawee studio and was less than 5 minutes late due to having an anxiety attack and calming myself when I got to the venue because I find it so hard to get to the parking area outside the studio and I still couldn't figure out how to get into that street. I was at the venue on time but of course you want to calm yourself down before entering a Pilates class so I took a few minutes in my car to calm myself down. I was told when I got there that I couldn't join the class once it had started despite a girl the day before being let into a yoga class 15 minutes late. I honestly don't feel comfortable going back. I explained the situation and the girl just said sorry. I understand that letting people in late can be a slight disruption but everyone is human and if it is booked in, you can see that that person may be running late or not coming. And 5 minutes is a tiny amount to be running late. I understand after maybe 10 minutes that you may have to wait for the next one. I as a student also wouldn't care if someone joined late as long as they came in and just joined in. I also probably would care less if the policy was the same for everyone but if there are different rules for different classes it makes it a bit difficult. I was offered to do a later class but I have uni all day which makes that impossible. Needless to say when I left I had another panic attack. A place where I come to relax and that should be calming shouldn't cause this much stress. I just feel a slight amount of compassion could be shown to people who are a couple of minutes late especially if someone is late due to illness and that if rules are going to be put in place, it should apply to everyone not just specific classes.
Thank you,
Name removed
The teachers are lovely. The studios are clean. The bathrooms are pristine. It feels very exclusive but also very welcoming.
The place can be quite crowded for evening classes in week days
Teachers, the facilities and the staff who always is happy to help.
The flexibility on freezing the membership when needed is an advantage
And the classes are very effective
Great space and an awesome instructor in Nikki!
Caring staff
Good teachers
Great facilities
Lovely studios
Make the storage lockers in the mens changing room bigger. They're far too small so hard to fit your bag in!
Great service and great facilities and Teachers.
Great studio in general. I especially like the fact you have lockers for personal belongings (not just baskets outside the yoga room like so many other studios), I can truly relax and be present. Plus, the people are so friendly and welcoming. That matters to me.
The flexible sessions that cater for the early morning crowd, the post school drop off crowd, the later evening crowd.
Your weekend timetable is also flexible as a busy working mum of two I have found the hours being the main reason I joined, over other studios.
The overall experience is beautiful
It’s noisey in the sauna room if you don’t have a music player - can hear conversations behind had in the office next door
Limited shower facilities and some larger lockers would be helpful
More personal instruction and assistance
When you arrive and sign in the staff are not very warm and the process seems a bit clinical. As there are usually a few people behind the desk talking and laughing it can seem a bit cliquey and intimidating. This is except for Andrew who is lovely and makes the effort to learn people's names. It is also very difficult to get into Pilates classes.
the teachers are always first rate. The studio is spacious and the locker room and facilities are always clean and there are enough for everyone
No email contact on the weekend, no direct phone line to the studio.
I would have like to have a pre-beginners course to learn more about the poses and how to properly do them to maximise my experience.
The teachers i have had so far have been wonderful and very helpful. The studio itself is gorgeous
Friendly teachers who make yoga fun, enjoyable and who break it down into an easy to follow practice.
Vanessa is a fantastic teacher. She makes the mums and bubs class.
Such a lovely calm and clean space. The teachers are all lovely and helpful considering I had never done Pilates before I feel comfortable!! I would highly recommend these studios to my friends and anyone in fact.
Great classes nice space although I would prefer the windows open
The teacher and the facilities
Everything:)
Very informative and very professional.