based on 783 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Amazing, passionate, variety of teachers/classes.
More pilates dynamic classes
only apply cancellation fees when a class is full
reintroduce 1hr pilates classes
Yin yoga class on the weekend
Class times, teachers and amenities
Amazing teachers
The warm and smiley welcome. The pilates flow classes - although I wish there more scheduled during the day.
If a teacher is filling in for another teacher it would be great if they were of a similar style practice. Understand that this isn’t always possible..(Christian is a hard act to follow.)
Love the pilates instructors they are fantastic. Haven't tried yoga yet but would love to.
FOR THE MONEY WE PAY YOU SHOULD CLEAN THE MACHINES BETWEEN CLASSES.
All yoga instructors are absolutely amazing! The space is like stepping into a retreat every time.
It would also be awesome if there could be sound healing offered from time to time and maybe meditation and full moon/new moon rituals if there was ever an opportunity, even if they were for a small additional fee
I like that the instructors are friendly, passionate, and they all bring their own style to their respective classes. I also like the web interface, booking and amending classes is easy and smooth.
I like the different focus each week as it really keeps building on your technique and keeps things interesting. Teachers and staff are always happy and positive which creates a really positive vibe and they are very supportive and push you at your level. The facilities are beautiful and all the members are really friendly and it has a real community feel. The 28 day intro was a fantastic way to test the classes and it was the Best decision I made to join up and continue my journey to a better body mind and life!
Friendly staff
Great teachers. Fantastic studio. I love that you offer so many classes throughout the day. It means I can get to yoga every day. It's easy to book. I think the unlimited pass is great. The whole team are fantastic. Andrew H, Sarah R and Aimee are extraordinary teachers. Life changing x
Studios are so peaceful and relaxing ambiance with the smell of essential oil. Amazing teacher and so friendly. One thing that I concern about is bolster, blanket and block, I can smell stinky when joined the last class. Hope the teams do laundry every 2 or 3 days. Thank you I really enjoy do yoga in this studio. Recommended!
Helpful at front desk. Clean and spacious surrounds AND excellent teaching!
Amazing teachers and community!
More consistency with teachers. Some time slots are constantly changing.
A progressive class would be great.
Sometimes the Pilates teachers are very loud right outside the yoga room during savasana
Otherwise all is great
Space such as women bathroom, pilates room too small and overall the studio is not clean enough such as the other studios
BML is convenient for me, most of the teachers are excellent. There are a few that I will not do a repeat class with as they are not up to standard of other teachers. Paula is outstanding! A real gem and totally knowledgeable with the body and pilates. She is constantly keeping a watchful eye on everyone in the class and corrects, instructs as required... which is how it should be.
We are told not to bring in bags/phones even on silent, which I totally agree with. I have on occasion done what everyone else is doing for a quick exit and have been told not to do it, but others constantly do it.
We are instructed to put all springs back on reformers, wipe down reformers, boxes etc. Which I totally agree with and do myself ready for the next class. However, frequently and it has happened 3 times this week that springs are not all on, or non one... I then have to wonder if the previous person didn't bother with springs on has actually not wiped down the reformer.
These are two very important issues that could be addressed and may need constant reminders!
I dont like to complain, but since you asked I will make these suggestions.
Unlike some of the other studio locations, the Redfern studio is less pretentious and the overall energy and atmosphere more positive.
Lots of classes, beautiful spaces and great teachers. Really enjoying the 50min format.
Love most of your instructors, the variety of instruction and the way I feel after I do a class be it yoga or Pilates. It is frustrating not being able to get into a Pilates class a week ahead.
Love the welcoming and casual feel.
Love the way Christian geys everyone to say hello to the person next to them - would be good in every class.
Love the way Johnny and Noelle hold poses for just a but longer. Should be more of that.
Would love the opportunity to give feedback on individual instructors.
Great teachers and community, classes are supportive. Would love a class between the 12:15 and the 4pm on a Saturday though
Lots of classes and each teacher brings a different workout- never the same and always challenging
Great staff and teachers. Convenience and variety.
I go to lunchtime classes :yoga and Pilates. I like the look and feel of the studio spaces.
I love the teachers and getting to meet different ones all the time and learning new things from each one.
There is a lovely atmosphere of learning but at your own pace.
Loved the friendliness and quality of pilates teachers it's easy to book and there's enough spaces.
I like there are lots of classes at good times both in the morning and later in the evening. Good variety of teachers and everyone seems quiet friendly.
Close to where I live