based on 189 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pricing we went with another company within the budget
I received multiple quotes and this company was far higher than any others—besides, when I received the written quote by e.mail, the $550 was ‘minimum” cost just for the truck to come out. This is one maple tree in my front yard with no leaves and special lifting equipment is not needed. I would never recommend this company to anyone
Services
No
I tried calling could not get you.
able to listen and quickly provide the information I need about the products and services you have.
Too agressive
Currently no details provided on the job - time frame, what needs to be done, cost etc
Never heard back regarding the estimate. Left VM for technician and still no callback. Call the main office and get VM or bounced around before getting a real person
The bid was too high for a very small job, but I will contact you again for further projects.
The estimate was well beyond what we can spend at this time.
I was very impressed with your staff. They seem to genuinely care about you and your project and are not high powered salespeople who pressure or manipulate you.
Their ability to provide information about the product, but mostly the fact that they are a
"one stop shop". Clients really like that fact.
Awesome!
It was great dealing with someone who came across as both supportive and knowledgeable.
Not very knowledgeable. Haven't seen a quote
Late in out quickly
I had under estimated the cost, so looking to see how much I can do myself. I am primarily interested in just getting quote for a significantly smaller project, just the stairs area.
I reached out to Childers Brothers for a quote on some flooring needs for the City of Dumas, the company rep which meet with us (Mr. Cantu) was very professional and friendly. Mr. Cantu was very thorough in explaining the products and services which Childers Brothers provides.
After explaining our needs and asking some questions that we had, Mr. Cantu was honest and clear as to what product and service would best meet our needs.
Michael Madrid
City of Dumas
Your salesperson needs cultural diversity training. Specifically, unconscious bias. He clearly demonstrated to us that he was not interested in our project. We will not spend 60-90k with this company. We will not recommend this company to any persons of color.
I was very impressed with the project manager who came to my home. His name was Tony Errera. He was very knowledgeable and helpful. Based upon my experience with Tony, I will consider Beltway Builders for future projects.
The person came/ went to the wrong house did not realize it until I receive a call ..
Very professional, extremely knowledgeable
Didn’t need to hear about his personal life
i wasn't very happy your policy of sending a estimator out before the electristion and the a deposit of57 dollars before service, no one else charger that.
Price
Billy was very professional. I thank him for his help. I will be presenting the estimate to my homeowner association.
When Ryan came to my house, he was very good, professional, and knowledgeable. I can't pull up the email right now, and the person who has been CCed on his emails is very good, responsive and knowledgeable. However, the first time I got the quote, the descriptions were missing. This was very strange and confusing. And then when I got the description, it was in the body of the email, and if you print it, it was impossible to read all of the line items. This has been so frustrating that I've nearly given up. I would have if it wasn't for my sister who recommended your company.
The price quoted was very high.
Haven’t had the install yet but read many 5-star reviews. Met with estimator Marcia who was very knowledgeable and personable.
Prompt and professional expertise!