based on 7326 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The job was done professionally
The estimator did not pressure me and he seemed knowledgeable. He was also on time for the appointment.
I asked for a specific service and was told that your company would not provide the requested service.
Well, at first the experience started out strong with the reminders and the fact that the person who came out to evaluate my home called to specify when he would be coming. I appreciate that. However, upon arrival, the person appeared to be stand offish and in a rush. He held the conversation on the front porch and the conversation only lasted a few minutes. He stated that all quotes would be the same price when I said that more than one company was evaluating the issue. The photos taken did not actually capture the solar panel that was leaking because that solar panel was located at the back of the house, but he did not have this information because he rushed the conversation. Additionally, because he rushed the conversation, I was only provided a quote for the repair of the roof when I actually wanted a quote for both the cost of repairing and the cost of replacing the roof. Since I ultimately decided to replace the roof, I couldn't even consider Beltway Builders as an option because they were the only company that did not provide a quote for replacing the roof. Additionally, all other companies discussed the process for replacing/repairing the roof discussing what materials would be used, what visual changes would occur, and what timeframe would be needed to complete the job. They also discussed the warranties that would be offered with a repair versus a replacement. None of this was discussed with Beltway Builders.
can not type eyesight
The project manager was friendly and knowledgeable about what I needed.
Need a quote for asphalt driveway, cement apron and cement sidewalk.
I loved how they explained every step of the way for my project. They were very courteous, competent and polite. I thought I only had two options in regard to my project but they came up with a novel way to complete my project and save me a lot of money.
I have several projects for the future and I will definitely be using beltway builders .
Kathy G of Bowie, Md
The contractor was very rude and unruly
Instead of listening and accommodating.
I just placed my order a week ago and are sales representative Robert is truly a professional!!
Quick response
You have done several projects for me and my wife and the work has always been great. Billy is awesome and has always been friendly, helpful, and very professional.
The professionalism
The Project Manager was not professional.
Marcia went above and beyond to make sure I received an estimate after a large picture window was damaged by a tenant. She went to the property, let herself in using a lockbox, and took the measurements. Marcia also has a lovely personality and is fun to talk to. Which was comforting and nice since I was a bit emotional about my rental property being trashed by a tenant. Marcia pointed out the “good” things about the property and encouraged me to stay positive. Thank you so much! Evelyn S.
Mr Howard was very knowledgeable.
Very friendly and professional. Helped me to make the right decisions.
Responsiveness to the project I need to have done. The estimate for the project is within my budget. The project manager was prompt in setting up a meeting to provide an estimate for my project.
Price
Project manager was very knowledgeable and kind.
I'm more than excited to get my kitchen project started.
Breakdown between material and labor costs never received
Your rep made a good impression.
Came and checked what the problem was and fixed it.
I had several Alside windows installed. One of the window seals failed I was told the window was under warranty. I had someone come out to measure the window for replacement last year.
I was told due to Covid it was back log. I called them to fup and have them give me an estimate on front door. And additional windows. I spoke with the customer service representative and was told the rep closed my service as complete. I still have not heard anything from the company in regards to my window being repaired. The estimate for my doors and windows were very overpriced for subpar quality windows
I canceled the appointment. Thank you.
Way over priced
cool perso was directly to the point
Nobody showed up for the appointment

They have been there for me for any job I may need!