What our customers think of us!

Customer experience and our estimator Jeff is top notch

Rip Off! Dishonest!!!

Your company wanted to charge me
$1000 to Bring in a camera to detect the leak
That charge May work for insurance claims But
Is unnecessary when you can go into the attic and see where water is coming onto my attic.

I don’t have $1000 to waste on your process and based on that charge doubt O could afford your repair cost

I told your representative all Of this and how to repair the leak but he insisted on using the camera

Excellent customer service and a fair, honest project assessment. I will definitely use Beltway Builders fit future projects.

I can't give a much better rating since they didn't get to do the project at all. I would say that they are professional and will provide the best services appointed to do.

well, the job has not been done or even scheduled. the estimate procedure was very good.

Based on experience pre-work, I like the range of services offered. Representative was very knowledgeable and accepting to changes in project.

Person who came for evaluation of project didn’t seem interested in or knowledgeable about the roof replacement job.

You didn't provide an estimate.

Complete lack of communication and responsiveness after the initial consultation.

I never received a formal written estimate and I felt they were priced high.

iT TOOK A WEEK TO GET MY RECEIPT AFTER I MADE THE DOWN PAYMENT. nEITHER DID I GET AN APPROIXMATE STARTING TIME FOR THE JOB.

Friendly

Over price for a tiny job I had my 15 year old do

On time, knowledgeable, professional and friendly.

I'm sorry, I felt you were overpriced. Thank you for your time.

Rep was 3 hours late although did call. Was in a hurry once here. Did not take any measurements. Gave me one option to pay $500 for a public adjuster. Our $500 deductible was already handled with the insurance company so wasn't about to fork over the $ just yet.

Dave Collins was rude and not accommodating. He was attempting to over talk me, as I was explaining my concerns. His customer service will prevent my family from doing business with Beltway Builders. He refused to offer the gift card as well. His broken promises as a representative will be reported. He also, seem very upset, ( turning red in the face) and becoming very short with answers, after we decided not to go with a $15-20k job.

Glenn and the service was great. The pricing is preventing me from moving forward at this time. I do understand the longer I wait, the higher the cost.

I never received a written estimate that I could forward to the condo board.

He was very professional.. Had great experience

Price

The representative that came to my home was rude and pushy. he made comments that made me feel uncomfortable with him. He was dishonest from the beginning so i am not interested with your company

Howard is a very honest and good ambassador for your company.

I loved the great service and the final finish was very good...it was very friendly and kind. They did a great cleanup job.
I would definitely use them again and recommend their service.

First name removed Goodman

Appreciate the quick appointment when requested. Years in business is impressive.

I had someone come give me an estimate he said would send a email with quote never got it

Howard works hard to maintain good communications with us.

Pricing. Other companies doing the exact job were lower in price which the homeowners insurance would cover.

I really would have liked more information and a closer look at our foundation and slopping floor issue, rather than the focus becoming about paying $1,500 to get a kitchen designer out. Before even talking about kitchen renovation and paying for a designer, I would prefer to get an idea of what we could be in for with the sloping floor.