based on 7315 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am in the process of my first order. Jeff has been very helpful. I have a few more questions specific to window coverings to address sun exposure.
Overall I’m happy with the customer service so far.
You never showed up
Estimate was way out of line. In fact it was ridiculous to even consider an estimate that high. Also I see a lot of very bad reviews for Beltway Builders so I would have to think twice about using you even if the estimate was in line.
Billy was great to work with on this Estimate.
Very professional and educational.
Professional
Beltway Builders built a new deck for me this past summer and I am looking forward to them completeing the main floor in the house.
The gentleman that came to estimate our job was very courteous. He took all the measurements and we are now waiting on the estimate.
I was quoted $7600 labor only for a project that involves installing plastic tracks and panels on the underside of a 22x14 rectangular deck along with some gutters. This is at best a 2 day project. $7600 / 16 hours is $475/hr. I didn’t realize I was signing up for neurosurgery. Either your man didn’t understand the scope of the project or this was a blow off bid. I would have had more respect for your company if you just said the job is too small for us and referred me to someone else. This quote was an embarrassment and is filed appropriately in the garbage.
Your representative was very pleasant knowledgeable and all around a credit to your company
It’s too soon to tell. I need to make a decision first. I will say that working with Patricia Owens was a much different and better experience that I’ve had with some of the other contractors I have been in touch with
Still haven’t received our quote or any follow up email. I reached out to your PM to follow up with her and have been ghosted so far. As a PM in the construction industry myself I view this as unacceptable.
The Project Manager arrived on time and understood the task.
We await a proposal!
Representative was excellent but price too high
Professional/knowledgeable
$10000 more than I anticipated. Cannot do it at this time but Howard is good at his job and am sorry that I can’t afford it now.
Thanks,
Name removed
Hello, Bill was prompt and very knowledgeable
And very kind. The estimate was quick
Very happy so far
Thank you!!!
I have not used them yet,, only inquired.
Their professionalism
Yes, I found you through Home Advisor who priced the installation of a patio door at $467. Your representative quoted me a final price of approximately $886, why would I pay you the price of an additional door, and installation charges. Sorry, my door was install, and working perfect. Your representative didn't think anyone else but him could do it right. He made it seems as though he wanted me scared into having Beltway do the work.
Restoration price was a bit much for my small deck. ($6,900.)
We will stop to put roof gutter improvement.
over estimating the scope of the job ....to build up price.
Price way too high
Everything has been great so far with the exception of the lead time for install compared to other competitors
I am waiting for one more estimate. I was pleased with what was presented by you.
The consultant never showed up. He called had said he was thirty minutes out than called back 15 minutes later saying he it a curb and got a flat. I assume things can happen but honestly it sounded like he really didn’t want to come.
At this time we are using another company. Thank you for your time.
Name removed.
Price was was very high based on competitive quotes
The waterproof products available to repair my bathroom and the timely manner I was able to get an appointment.