based on 7315 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
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Extremely high estimate
The person that came to give an estimate refused to talk to us when we said we were going through insurance unless we signed a contract. We will not blindly sign a contract without a company first telling us what they would do to fix the issue, even if they can't give us a price estimate. They also seemed unimpressed that we were asking them to fix the inside sheetrock and not also using them to do the roof. This was a waste of time for both us and you as a company. The person I had scheduled with understood we were going through insurance and said you did small jobs as well as big ones when I mentioned exactly what we were looking for. At the very least, I would expect better communication between those that give estimates and evaluate damage and the office staff that schedule appointments. We have chosen another company.
The products offered were out of our price range.
Efficient and honest suggestions
I am just waiting on 1 more quote.
Your Mr. Archuleta was very helpful and presented your companies product and procedures in a very professional way. We are still evaluating our financial options.
In order to get the estimate, I was told someone more familiar with the type of work that was required would need to come out to conduct an investigation for a fee of $550. The fee would be applied to the work (if I chose to proceed).
I don't have an issue paying a fee for the investigation. But considering the fairly limited scope of the work, $550 is unreasonable.
The person was professional and nice. Your services are too expensive for my budget.
Your salesman was very good. He did his job and then explained the system to me and didn't
waste a lot of time. Gave me the bid for new gutters and left me to decide who I would employ
to do my house.
Very good customer service and professional with answering all my questions.
Very high estimate !
Yea the contractor came out and gave me a price of 35000 without measuring anything .. we picking out anything.. that is not good and I will not be referring your company to anyone
Quick easy and convenient
Quick response. Flexibility. Versatility.
Good knowledge of job and experience.
I will be reaching out to Howard today regarding a date for the project.
No, the product and salesman is great, it's just a cost issue.
Everything, they are great, products and customer services
The cost estimate was higher than expected.
Joshua is a terrific representative.
Price of the shutters was excessive for 9 pair.
The price was the highest among four bids.
Beltway $5,923
Bid 2 $5,500
Bid 3 $4,975
Bid 4 $3.700
Estimate provided was unreasonable
The price was to high for the job we were doing & the rep could not keep his mask to stay covering his nose while we spoke to him
Quote was double that of other contractors with no breakdown (Parts/Labor). The associate wasn't even willing to have a conversation about how he arrived at his price or the type/quality of door you would install. The professionals (Pella) were $1000 under your quote for a better door.
Great professionalism. Great team/staff with technical knowledge and awesome customer service. Book them for.your next home improvement project!
customer experience has been good. appreciate that the people we have worked with so far.
The quote that was provided was more than triple what Other places quoted
I haven’t seen the products yet but the knowledge of your staff and their ability to explain services and also to listen to my input are important characteristics I want in a company.