- Phone: 780.737.4323
- Visit Website
based on 1384 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service is very good as well as caregivers.
My mother has been absolutely impressed by the care she has received from her assigned nurse Selena. They hit it off right away and my mother is so happy and looks forward to the days Selena is scheduled to come by. Your service has provided wonderful care for her and relief for us, her daughters, during this time as we cannot visit our mother until the quarantine restrictions are lifted at her care home. Selena bathes our mom and takes care of any other small needs she has that we would normally do for her. So many thanks to all of you. We just cannot say enough.
Very good communication.
Amber was amazing! Arranged everything to help keep my father out of nursing home during COVID. I’m in USA unable to travel to Canada. My parents were very comfortable with the caregivers. An excellent service!
Very impressed with the staff and their caring nature.
Christina was professional, friendly and took extra care with mom.
The LPN (Khushwant - spelling?) who was with my father in-law was so nice and caring. She really wanted to help make him comfortable.
Chelsea has been helping me with general cleaning and simple tasks around the house, and Christine has been helping me with foot care issues. I'm feeling quite cared for, and more in control of my home.
Have had some issues but getting back to the high service
Your care workers are very helpful, caring and kind. Anytime we have called or needed your help all have been efficient.
Service is great but is expensive
Friendly relianle staff.
Young lady was nervous as this was her first job and she tried soo hard.
She was friendly and respectful of staff at hospital and in screen in line and the tenuous situation we all find ourselves in
Thank you for providing care on such short notice
Quick response; knowledgeable, thorough investigation. I got the assistance that I was looking for.
The expectation was not totally meet.
The appointment was quick and my feet feel great. The nurse was very helpful with healthy feet information.
Very helpful
Flexible shifts and fats acting call centre.
I had excellent care and communication starting with Amber and Keiffer. Great communication regarding the schedule.
Kind, and helpful in any situation.
I was impressed with how through Keiffer Walker was in taking my history even though I just needed someone to pick me from home to hospital and then return me back home.
Now I would feel confident in using Nurse Next Door if I had any medical needs.
You find us the best workers who are both talented and industrious.
Care Aids were excellent and you did your best to fill the need in this trying time of covid-19
I have a nurse through out the week and another nurse weekends to dress my finger. They both work professionally and are good at what they do. They both have listening ears and always with positive vibes.
Amber McCarty and the service she provides. She is extremely friendly and attentive to the needs for her clients, and is always readily available to answer questions.
Thank you Amber for your amazing service!
I find that sometimes communication is difficult with Nurse Next Door. For example, to speak with someone from finance is next to impossible.
The worker we have now is fabulous but it’s been tough finding a good match
customer service is awesome very fast and easy.
Scheduling keeps messing up the schedule and every time I go to Leduc for appointments they permanently change my address to Leduc , which results in unnecessary phone call’s and or messages

Kind communication and personal that you have
Knowledgeable, kind and very helpful
My only concern is that $65/hr because of Covid is not fair
Very poor excuse!!?