Customer Testimonials

It was very simple to order and it arrived on time.

A++
Beautifully arranged bouquet delivered on time.

I only wish there was a way to do a CUSTOM design 12-cookie bouquet via the internet instead of having to call.

The web receipt I got does not totally detail exactly what I ordered (the design) so I have no idea what it looked like. (I don't expect the grieving family to take the time to take a pic and send to me)

The female who took my order was very careful, though, and handled the order well.

Easy to order

Cookies were delicious and bouquet looked awesome

the cookies were delivered on the date requested
I received a phone call to confirm delivery
the cookies were amazing

Very pleasant staff, cookie bouquet was great as was the motion W to welcome our guest from Seattle Washington. Definitely will order again

The cookies are beautiful and speak to the heart through their fun and apropos messages! The cookies in the bouquets themselves are big and taste delicious! They are my go to gift for any occasion because they can't help but brighten someone's day!!!

They called to remind me of my waiting order. I had to go out of town so they saved my order for me to pick up the next day and called to remind me. I really appreciated the way they handled everything. Also, when I picked up my order, they unfolded and slipped some gift cards I had purchased inside my order without charging me extra. What a great professional caring group there is in Plano, Tx on 3100 Independence Parkway. And when I called to tell them I could not find them in that parking lot, she gave me names of other businesses they were close to and that is how I was able to find where Cookies by Design was located. Thank you Cookies by Design. It was a special person who is your employee who deserves a raise for helping an elderly lady who does not go out much anymore. God bless her! 7-28-2022

Easy ordering and my friend loves the arrangement

I've used Cookies by Design for years. Still pleased!

Great designs and very friendly staff.

The cutest best tasting cookies ever! The nicest sales staff in the world👍😍💘🐶

Friendly, courteous and easy to work with

Easy ordering. Many, many cute options!

Excellent customer service very friendly a pleasure to do business with and….
The cookies are delicious and great presentation!!

I loved the cookie bouquet we received! Exactly as pictured and made my kiddo so excited to receive. We have a tradition of getting a cookie bouquet at the beginning of the school year and it definitely gets her excited for this time of year. Thanks so much!

You are very expensive but the customer service and promptness brings me back.

Did a great job my cousin absolutely loved her birthday present.

I have been ordering these cookies for years, when I was working, unfortunately, I'm retired now....

Cookies were fresh tasting. Consistent size and taste. Butter cookies were favorful. Nice presentation.

Delivered a beautiful tasty bouquet right on time as promised!

Ordered online and was extremely happy with the communication both before delivery and after delivery.
It was a beautiful arrangement

Great cookies and great service!

My sister and her housemates loved the cookies!

cookies looked amazing

The employee was very willing and excited to help me capture the best looking/cool design for my sons high school graduation party. Even though I was aware of closing time the employees sent me a friendly email reminder of closing time which I thought was great considering I had so much running around i had to do preparing for the party. The cookies was an absolute hit at the party and I referred lots of people to such a nice/ clean establishment. So glad I found you guys. Keep up the good work.

From a proud mom of a high school graduate of 2022

Cookies were beautifully decorated & delivered as promised! Thank you ❤️✅

Cookies were delicious! Delivery was fast & friendly!

Easy to order, choice of designs are great and end result is the recipient is ecstatic