Member Testimonials
How good, prepared and supportive the personal trainers are. The ability to continue with remote sessions, otherwise training (at least, with you) would not be compatible with my work commitments.
I enjoy the space in which we work out in, the professionalism of the instructor and the relaxed atmosphere amongst the class.
The one to one focussed feedback.
I have great confidence in Tom's abilty to diagnose and fix muscle problems, aches and pains.
He's very positive and very encouraging. And he takes care to keep pushing me to achieve a little more each time.
So I feel our sessions never get into a rut, even after over a year of working together.
Andy Ireland is simply the global #1 Physio! Unbelievably good advice & treatment - highly recommend!
Best reformer pilates studio in West London.
Great staff, super helpful and nothing is too much trouble!
Good class, great teacher who devoted time to understanding each person’s needs and fitness levels.
I’m enjoying my duo classical equipment pilates classes. I love the cues and having to think more deeply about my body position/what’s engaged and what’s not
I enjoy coming to the Notting Hill branch. Staff are lovely, others attendees are lovely. I feel great after a class, and enjoy working with different trainers who have different styles
The facilities, quality of service and work friendly opening hours.
I've been a loyal client of Ten Hatton Garden for a while now; I'm very happy and see myself staying a client here for a long time. The main thing that keeps me a client at this specific studio is Shane's classes. My loyalty to his classes is to the point where when he'd been temporarily reallocated to other studios recently, I tried to go to those classes instead even though it was not geographically convenient. (Please keep the regular trainers at Hatton Garden in the future! It is annoying to change my schedule!) Shane is an absolute asset to the Ten company and I hope he is valued as highly by his colleagues as he is by all those who attend his classes. His energy during the class is very motivating, his explanations of how and why we are being taught to move in certain ways is insightful, and I particularly like the way he programs a very strong style of dynamic reformer pilates, where each week we are changing the moves slightly to progress them a little bit more. Recently I've had a great experience working with Caitlin as a physio. The full body MOT was amazing and I've already been recommending it to friends and family as something everyone active should be doing. I really appreciate Caitlin's attention to detail and sensible recommendations that fit in with my personal goals and activity levels. The service did feel very tailored to me, not general advice that could be given to anyone. The only thing I wish is that Ten accepted my Vitality insurance, because I'm such an advocate of the Circle of Care approach but now I'm going to have to go external to Ten for some follow ups because I can't afford the out of pocket. And finally, as always, a shoutout to the front of house team of Nisha and Ella who are always helpful any time I have a question. Do you know what would be nice in the studio though- plants. There's a perfect space above the cubby holes just begging to be filled with greenery.
A really thorough workout of the whole body under a professional eye
Knowledgeable, experienced and friendly practitioner
Professional, experienced trainers and support teams.
Gerard is excellent
Kai is a wonderful instructor. So caring & attentive
Felt comfortable as someone new to the studio and Pilates. My teacher explained everything really well and made me feel confident. Lovely studio and the intro offer is very good in terms of price.
Friendly and genuinely caring staff with fantastic level of knowledge
Martin ..,
After a few “rocky” months, the Chiswick branch feels like it’s really getting back on its feet. I appreciate the fact there is much more open communication happening, and I’m really enjoying Rachel and Charlie’s classes as new teachers! Thank you!
I enjoy the wealth of experience that all the trainers bring. Friendly and helpful receptionists.
Great place for pilates and massage. So glad I found Ten!
Great teacher ♥️
A wonderful team at Little Venice! The Pilates classes were guided by Aydanne, a skilled instructor with professional expertise. Thank you, and I highly recommend it! Thank you, and I recommend it!!!
Building strength and flexibility over different sessions. Exploring the different classes and styles. Friendly receptionists and staff. Always greeted with a smile and chat. Great massage therapist.
Meeting Anthony Brightwell and being assessed and treated by him.
The reception team are great also but Anthony Brightwell has an understanding of the anatomy that is quite frankly to be admired and respected. The treatment solely with his hands was almost miraculous.
I honestly cannot recommend him highly enough. This physiotherapist at Ten City is very special and simply outstanding, I feel like I may be walking again soon without aids because of this physiotherapist and his abilities. It is a shame Ten does not offer cryotherapy as part of treatments to benefit but that would be my only gripe as well as the location is not easy to find despite it being clearly labelled the doorway gets lost in the busy road, off bustling Liverpool St. Perhaps a sign higher up so easy to spot, or directions within appointment email.
Finally, Natalie helped me book my assessment and appointment with Anthony please thank her. She has an excellent manner; prompt in responses professional and friendly, but the endorsement she gives of Ten and the physiotherapists is both welcoming and reassuring clients like myself new to Ten.
Great class, really welcoming and convenient location!
Annaliese is just brilliant. I feel such a difference after every session. I have been attending for more than a year (for different injuries) and I highly recommend her. She also teaches you very useful exercises to do at home that really work.
Evone was very helpful, friendly and skilled in dealing with my post-op recovery. Thank you
Friendly staff . Very good instructors and nice space and super clean !