Member Testimonials
Having physio therapy with Alexia and completely changed the game for my recovery from serious injuries to both legs.
She always has the perfect answer to any difficulties I have, and I am certain that without her I wouldn't have a fraction of the strength, range of movement, or confidence that I do. I couldn't have dreamed of having a better physio therapist.
Very friendly staff and conveniently located.
Great instructors. Welcoming and friendly. Open to understand your individual needs
Once again I'm giving Hatton Garden a 10/10 score because I really do love the community vibe there. I always receive a warm welcome and friendly chat from Nisha and Ella when I walk in, and the studio facilities are tidy and clean. Pretty much the only reason I keep coming to the HG studio is because of Shane's classes, so I really hope that scheduling doesn't change any time soon because myself and many of the other regulars would be devastated!
Shane has a real knack for keeping his classes fresh and challenging, I never feel like I’m just going through the motions because his programming feels like it's building towards something more challenging each week. He is excellent at checking in on injuries or limitations and making real-time adjustments. Even if I'm being stubborn and don't want to pull back, I've learned to trust his expertise and guidance and take it easy when I need to. His approach has been vital in supporting my long-term consistency and confidence while I navigate multiple injuries. He recently recommended that I try some massage therapy with Ruth to compliment my rehab program and that holistic look at my recovery is really helping me get results.
Beyond the workout itself, Shane really sets the standard for the studio. He welcomes everyone with a big smile and makes a concerted effort to get to know people's names and lives. I often notice other Ten staff joining his classes which shows just how much respect he has from his peers.
The only thing I still find very frustrating is that Ten doesn't accept my Vitality Health insurance. This means I can't fully utilise the Circle of Care approach at Ten and have to do my physiotherapy at Pure Sports Medicine instead, which is a shame as I’d prefer to keep everything under one roof.
Also, the studio room needs more plants! There's a perfect shelf right above the cubby holes just begging for some beautiful greenery to enhance the vibe and air quality. Some Pothos Plants would be stunning, they're very easy to care for too!
Had a really great sports massage with Gerard to relieve tight shoulder and neck. The massage made a huge difference.
Great care, service, and my physiotherapist, Caitlin, is amazing.
Trainer focussed on customers and covered a lot of ground on the class
Friendly and helpful reception staff
Loved the class - worked hard and instructor was helpful in ensuring alignment, etc
Ash's instructions were very clear
From walking in the door to leaving was a very pleasant experience.
The staff I encountered were very charming, knowledgeable and professional.
Regular supportive sessions that make an impact
Knowledgable staff. Great consultation and straight into treatment and targeted exercises. Good friendly manner and felt very welcome and assured.
Shane is an excellent teacher who took the time to teach in a way that responded to people’s strengths and weaknesses. Despite an injury I was able to participate fully, but it was still challenging. He creates a very positive atmosphere and I’m always a bit sad when the lesson comes to an end.
After years of seeing different osteos, physios, chiros etc I had an assessment with Mo at Ten Health. After 10 sessions Mo has been able to do what everyone else seemingly found possible and get to the bottom of the issue. Huge recommendation.
Very professional
Excellent team. Always have a positive experience.
Throughly recommend.
Friendly staff. Close to home
Love the classes. All the tutors are fab.
Special shout out to Olivia Lakhina - brilliant instruction.
This branch is near my neighbourhood and in a very comfortable space. Staff is so helpful and efficient, and my physio Ant is extremely professional, knowledgeable and reassuring.
The class in general, the teacher was very patient throughout the class.
Very professional, and expert in their field.
My massage with Ammanuel
Location and instructors
Staff were friendly and helpful. The class was well structured and I felt supported throughout.
Anna's class was great, professional, calm, focused. Nothing really much to say, just great environment, even meditative.
I like the trainers, who are very professional, appropriately challenging in terms of our fitness, take a lot of care and make the sessions a lot of fun. Esp Sidney
The instructions and instructor was excellent.
Clear communication about what was going on with the massage, holistic advice on general health and relevant stretches and exercises to focus on
Great class, calming but tough, helpful instructor.
Friendly Receptionists, teachers, physios and Masseurs. Excellent feedback, whether trying to perfect technique or enhance ones strength, posture or gait etc!