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Customer Testimonials
It’s Dixie that get my 10
We have been working with Quarles for several years. Since our move to Fishersville last fall, I had the pleasure of working with Vanessa in the office in Verona Va. She is such a great help an very knowledgeable.
Superior phone communication is bad. Delivery is good.
Professional and kind!
Everyone is very informative and knowledgeable. Answered any questions I had and the installation of the tank and heater went well. Joyce I
When a make a request for a fill, it's typically done in under 72 hours, no muss no fuss and I pay online. Perfection.
Service is great
Delivery on time.
They were responsive to my needs! They were knowledgeable about what needed to be done and came out to the house sooner than expected! Excellent service!
The personal service when I call!
Quarles had been consistent in their quick, professional and polite service for 20 years that we have been a customer. Was concerned when they became part of Superior but that hasn’t changed a thing.
Nice servixe!
What I do like is being able to deal with a local office rather than a central call center.
What I do NOT like is when calling Phone number removed your Verona, Va office, the phone rings once and goes directly to music. After being told by that office that they do not know why, one of your drivers found out for me that if you listen to the music for a minute or so, they will either answer or it goes to voice mail. Okay, now I know how to leave a message. And I have been told that they respond to all message before closing for the day. But that does not happen. Recently I left a message in the morning and the next day in the late afternoon, after getting no reply, I drove to the office. Vanessa, the lady in the office told me, "Yes, I received your message and would have returned your call before I left today." I then told her that it was yesterday that I had called. She looked at her phone records and said, "Oh".
How many customers would just hang up when music starts playing after the first ring? And after 30 seconds or so, they just hang up?
Operators are friendly and helpful....delivery is the time stated . NO PROBLEM
Easy to communicate with and friendly people. Prompt service and reasonable priced.
Quick professional respinse
great service
I like the fact when I call to get my oil, you guys are right to it!!
ON TIME
Made call and was helped right away. Had delivery in two days,
Service is good. Guys so a good job.
24/7 customer Service
Send Money!
I order online and they bring it promptly. Have no complaints have used Quarles for many years.
Super fast delivery. Folks that staff the office and the delivery drivers are so kind. We were down to 12% and they came the next day!
Good service to keep our tanks filled. Friendly personnel in the field. Uncomplicated processes.
What more could I ask . . . Except free fuel maybe! ☺️🤩‼️
Ken and Carol Starke
It was difficult to get ahold of someone regarding a delivery.
Service is good.
I have present service from Quarles. And I have no need to search elsewhere.
Quality product, good service.