Customer Testimonials
You're merchandise is good and you're customer service rep's are very good but the the chat bot is a problem. I was in chatbot and I somehow got shunted into this site called just answer. This girl in just answer asked me a bunch of questions which I answered thinking I was talking with a mechanic from chat bot. Anyway I got charged for some kind of service where you get advice from mechanics. Then I ended up on the appreciation page and they wanted a tip, according to how well you liked the answer. That's when I realized they weren't part of rough country. They sort of surprised me because chatbot had me on hold waiting for a sales rep from rough country. They called them mechanics.
Fast delivery
Every order from Rough Country has been a positive experience. Have a question, you will get a timely response, have an order, expect properlt packaged and prompt delivery, have a return.. fill out the form and within hours you get a prepaid label. This is customer service at its best. Thank you RC, we will continue to promote your site to our friends
Straight forward and easy.
Very easy to order was here in a timely fashion
It was quick simple I know what I need and they make it easy
Shipping was extremely fast and the whole buying experience was seamless
Fast and reliable. Great product and customer service. Will be purchasing more products and highly recommend to anyone
Have added many rough country products to my jeep so when I bought a new truck Rough Country was my first stop for upgrades.
great
The level lot came with everything I needed and was straight forward on putting it all together and fast shipping
I ordered the clam shell for the bed of my full sized pickup, and it was delivered fast. The quality of the parts was perfect, and installation took just a few minutes. This is just the thing I needed to make my full size truck more convenient for me to use. Thank you!
I ordered the wrong part and Rough Country is taking the return. Still waiting, but I appreciate their return policy and that is why I will be a repeat customer!!!!!
Easy to follow information and great DIY videos
Easy process actually ordered the wrong part an had to ship back which was super easy an ordered the right part which came within the same week.. great company..highly recommend
Quick turnaround, great product and install ins!
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Ease of ordering for my truck once I identified it. They automatically customize my shopping to my truck!
It was quick and easy put in vehicle info and order away
It was easy
Fast service and a great quality product at a fair price. Installation was easy too.
Everything went well,and we really like the items we ordered.
Great products, fast shipping
Good quality product
I really appreciated how easy it was to maneuver around you web site. My package arrived when you stated it would and the quality of the product was just as stated
Fast and convenient
Always excellent shipping, communication and packaging. I have been a faithful customer and plan to continue doing business. Parts are always quality, fit great and perform flawlessly.
Easy, shopping cart was accessible.
Fast, easy, cheaper than Amazon with fast and free delivery.
I was impressed with the fit and finish of wheel liner. Holes lined up perfectly. Would buy again!