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Customer Testimonials
your people are always dependable, knowledgeable, and listen.
Followed up with my inspection and now am scheduled for services.
Good response when a problem occurs
Your technicians are always polite, prompt, and professional. Upon completion, they provide me with a detailed briefing on what was accomplished and if there are any follow-up visits required.
The free inspection Francisco at Home Shield was the most thorough and careful. He spent over 2 hours exploring every inch of my attic, roof, and crawl space with a fine tooth comb. Then he spent another good chunk of time thoroughly explaining all the points of entry he had found and how to best address them for effective rodent proofing. Excellent customer service.
Outstanding Service! Truly Excellent Customer Service
The HomeShield professional was polite, helpful and responsive.
Prompt, regular, and consistent service! All of the technicians have been wonderful, thoughtful, responsive, and polite! We appreciate the peace of mind!
Friendly, reliable, helpful staff.
Very responsible
Responsible technicians
Home shield goes the extra mile with their service. We had trouble getting our pest problem under control quickly at first and home shield came over to our home earlier than scheduled to help us with our problem. We have been pest free for months after. Thanks Homeshield.
All is good. Service is consistent, tech is professional an thorough.
USE HOMESHIELD THE PAST 2 OR 3 YEARS THEY COME OUT WHENEVER U NEED THEM AND THEY CO.E BY MONTHLY EVERY MONTH TO KEEP UP THE COMPLETELY BUG FREE HOME I HAVE. I HAVENT SEEN ONE BUG FOR OVER A YEAR. THEY ARE THE BEST
This company seems to listen to and were responsive to our concerns. We are new to HomeShield and so far they have been very good at trying to address all of issues we talked about.
Consideration, flexibility, pleasant staff
Everyone is so nice and communicative. Really pay attention to concerns and make sure everything is taken care of. Eduardo was fast responding and made sure to recheck up on a previous insect problem I was having and service was great.
the team are responsive, friendly, adept ... appreciate a service like this to help us!
The concern of pest was addressed and the follow-up check in to ensure everything's going okay. Thank you.
Everyone that I have worked with, with HomeShield, whether it was with Natalie at the Front Desk or the Termite Department with Francisco Lopez or with Eduardo Olaque with the Pest Department have been professional, friendly, helpful, and knowledgeable. Their customer service is outstanding and I look forward to having a long professional relationship with them and HomeShield. I am happy to have found this company. m~
Very pleased with the service. Both technicians were professional, explained fully what they would be doing and proceeded to put out the rat traps and follow with the outdoor spraying.
Very nice to do business with Home Shield.
Polite technician performing all tasks as directed.
Home Shield use the gentle solution for pet treatment. My family very appreciate because we have a lot of chemical allergy in our family.
Prompt response to any problems.
You respond quickly to calls. Your technicians knock on the door and are always polite and pleasant.
Good communication. Thorough job around the house.
Bug/ vermin are gone!
Very thorough service provided by Julio.
Each person I’ve spoken to has been so friendly and so clear in their speech that I’ve just enjoyed talking to them. They came out and did an excellent job. They’re new for me and I am so glad I’m with them now.
I like the idea that your company uses eco friendly and pet friendly products. The technician educated us about our house and yard issues and how best to approach solutions.