Customer Testimonials
Very first time getting propane, very prompt service, came the next day.
Quick to respond and your technicians deliver
Reliabiity
Have been customer for many years telephone and walk-in people are always very accommodating
Prompt and friendly, and the work was done right!
Very good service. Answered
All My questions. Very polite and knowledgeable.
You folks are easy to talk to. Your drivers are friendly and professional.
You guys do great and are appreciated.
Very reliable, and great service.
We had a great experience and the gentleman that came to move the tanks was extremely helpful, thanks!
The drivers are polite and helpful.
The company uses technology to monitor usage and fills us up when we need it.
They have never let me run out of fuel and yet other companies have let my friend run out of fuel.
I trust them to take good care of me!
We have been loyal customers for over two decades. We like your delivery options, automatic delivery, your contract pricing, your delivery drivers and everything else about your company!
We wish you were still in the repair business but found a former employee of yours, who has been fantastic. We are happy campers!
Easy to reach and excellent customer service
Very efficient. I never worry about running out of fuel.
Very efficient & organized. Easy to renew yearly pre-paid contract.
Very satisfied with service. Absolutely no complaints.
Easy to manage online purchasing.
You show up on time.
Excellent office associates. Top notch delivery people and cleaning service.
like the contracts with annual furnace checkups
Good customer service
Your friendly and knowledgeable service staff.
Reliable delivery according to past stats of usage.
Discount if pre-pay.
Downeast energy has been so helpful! I just needed tanks to set up my new generac and they helped explain things away, AND offered up help to get them set. Such a great company.
Compatative pricing and prompt service
Customer service in all forms is excellent
My Propane Tank is always filled w/o calling
I reall like the budget as I am a Senior on a fixed
Income
You have always provided us with great service for almost forty years.
I've received exceptional service from the service provider in May 2024, and from Maranda who took my call today and generously, patiently and kindly provided me with detailed usage information.
Friendly service
Staff is responsive when called. Service Techs are prompt and efficient.

Did great job