Customer Testimonials
Very efficient, and delivered in a timely fashion.
Very much appreciated the service.
All of the work force, from office help to gas delivery people, have been extremely pleasant and helpful! Thank you!
Victoria in the office is very pleasant. The man who filled the propane was very courteous and did a great job!
Always come out and help and take of tanks. Hard to get on the phone sometimes but the work always gets done and feel safe.
Timely delivery in face of inclement weather
Very positive folks and kind. They work really hard to get to you when you need them!
Quick service
Everything went great and with a smooth process.
I am a new customer and set up my service in late December. There appears to have been a miscommunication about my safety check and automatic refill. When the storm was approaching this week I called and spoke to someone in your call center. His attitude was that it was to bad if my tank was on empty and that they would schedule my safety check which was never done sometime in the next 10 days and would not fill my tank until that was done. I drove from Florida to Ellijay the next day because I was so concerned about my home having no heat with an ice storm approaching. I went to the office in Ellijay with the thought that I would cancel my service due to poor customer service but was met with the opposite by the people in your office. Tammy listened to my story then took me to Victoria who immediately got Mike to come out and do the inspection. Mike helped me understand how my furnace and fireplace worked and patiently answered all my questions. My tank was filled the next morning. Because of the excellent customer care these 3 employees gave me I am now a customer for life.
They were all very friendly and responded super fast.
Great delivery time. Respected property when delivered.
Online scheduling was easy once I understood what you needed in the options, service, like always was very quick and the staff we have here in Ellijay, GA is the best. Our delivery driver was quick, courteous, and friendly. Trying to stay out of his way while I did ask him a couple of questions and he was great.
Great service during the winter storms…can always count on them!
Timely and professional
The driver was very helpful and friendly.
Quick and efficient
We're in a fix and Freeman helped us out! Thank you!
Ordered LP on Tuesday, was delivered on Thursday. Ahead of a major storm.
Thanks
Tom
Prompt service
The response in my request for a refill was quick considering the fact that the storm has folks scrambling. 👍🏻
Ease of scheduling a visit and how quickly and efficiently the propane was delivered.
Delivery was very prompt and the driver was very friendly. Even though I know that it was a very busy day because of the impending storm.
Great product and great timely service!
Very easy to work with
Delivery was very fast - within 12 hours of on-line request during a very busy time - storm threat/likely power outages.
Knowledgeable when explaining to us the options available with gas logs and what would work for us. Super fast installation of our new logs. Absolutely love them. We also enjoy the prompt delivery of propane when we request it. I prefer to top off my tank when it reaches the 28 to 30 percent remaining mark. My previous provider made me wait until it was 20 percent or lower. When it gets really cold I don't like the anxiety of my tank running low. Freeman has alleviated that for me.
Friendly addresses all my concerns and delivers in a timely manner
The folks that work out of the local ellijay store
We called just a few days before the big ice storm was supposed to come. We were told we could expect delivery in 7 to 10 days. We were very pleasantly surprised when two days later the truck was pulling into our driveway and filling our tank! Awesome service.