Customer Testimonials
Friendly customer service, price competitive, techs' knowlege
prompt deliveries and courteous employees
Mark our service guy is awesome.
Team was professional and kept me informed of all issues.
They give you a Personal touch! I have been a customer since 2012. I feel safe, protected and know I can count on them!
I was told the day before that it would be 21 days before someone came out and I had service on he next day. I also learned how to read the tank gauge.
Response time was excellent
Brent and Jamie were great!! On time and very responsive.
Have always been very helpful and knowledgeable about there services. Only problem getting someone to talk to. Too reliant on the computer side which is a little schetchy.
Overall, you have been great to work with.
My only complaint stems from the automatic monitoring of the propane level in our tank. When I physically checked our level the dial showed just over 40%. However, the online cite showed us at 63%. When the delivery came a few days later the gentleman pumped 293 gallons into our 500 gallon tank - bringing it up to 90%. The math doesn’t add up. 90% of 500 gallons is 450 gallons. Minus the 293 pumped in is 207 or roughly 41% —- which is what I saw, NOT 63%. The online monitoring system is far from accurate based on my observations.
Again, aside from the monitoring system, we’ve been very pleased with the service provided.
Thank you.
I asked for a refill on propane and said no rush. Delivered within 2 days of request.
Excellent customer service
Prompt service
i like the always full policy that you keep the tank full without me having to run out first.
Delivery drivers are excellent. Automated phone system leaves a bit to be desired.
Very happy with the service I have always received.
Had really good service from the tank install and hookup to the generator as well as refilling.
Personal interaction with the employees and quick responsive service
Your customer service is top notch! We have talked one on one with several people at the Ellijay location and they are so nice and eager to help. It truly shows that you love your job and love your company.
Customer service, ease of ordering gas aa being able to repurchase gas
We weren’t expecting service for ten to fifteen days and the gas was delivered the following day.
Great service and friendly staff
The delivery personnel are amazing.
I wise there was a number so we could call direct!
The nice local lady who answers the phone in Ellijay. She really has excellent customer service skills.
Wonderful service, quick response and friendly delivery technician
Easy request. I like talking with the local branches Ladies.
We were quote to have tank fill in two weeks but they got it done in two days. Al, who filled our tank was knowledgeable, friendly, and quick.
They come when we need them.
We called just a few days before the big ice storm was supposed to come. We were told we could expect delivery in 7 to 10 days. We were very pleasantly surprised when two days later the truck was pulling into our driveway and filling our tank! Awesome service.
The people in the Ellijay office are friendly, and knowledgeable.