Customer Testimonials
The online ability to signup for the pre buy.
Nice people
Ms. Ivie was a great person to talk with and explain my bill. She was patient and understanding and sent me a copy so I could look it over. I appreciate her taking the time to work with me.
Customer service is spectacular.
Always very easy-, smooth and efficient.
The gas service was great, very nice guy!
Tankless water heaters. Friendly people like Beth and Grace at the Murphy Office
I like that I can pre pay my propane for a year. I'll be requesting a monitor so that Superior can monitor my volume of propane.
The customer service and support team are always very professional and helpful.
Friends Company to do Buisness with and on top of it. Thanks Freeman.
Dependable !!!
We had fantastic service from Sissy in the Blue Ridge office. Our fill was delivered within a week, and the technician who delivered the gas was professional and friendly. We have always had good service from Freeman Gas.
Prompt responses for service and refills.
Fast and courteous service from our local area office
Your service is tremendous. Every team member has been prompt, courteous and thorough.
Easy online portal to request, schedule, and make payments.
James was very knowledgeable and professional on repaing our pool heater.
Fast service
I highly recommend Freeman Gas for all propane-gas services. We called another gas company to fill our tank, but failed the safety-check due to a non-compliant gas line that had been installed under the house slab when my house was first built 5 years ago. Due to this safety issue, they could not fill our propane gas tank, and they said it was impossible to replace the line. I then called Freeman, and they not only were able to replace the unsafe plastic pipe with a copper line, but they did not charge me for the material! It was a challenge to pull the copper pipe though the ~100 foot conduit, and took them several visits to complete the project. But, the work was done quickly and professionally. I am so relieved and thankful Freeman took care of this!
Always responsive
Service was on time, professional and efficient.
Friendly and professional service technicians. Your service people on the phones are also very helpful and courteous. The scheduling and follow through of the calls are top notch.
Every time I call for any reason the customer reps are friendly and knowledgeable.
Very courteous and efficient!
Prompt service
Courteous personnel
It’s great for me
Roy was great and an asset to your team! Your delivery team came the same day which was great since originally your team wasn’t sure they could do our initial fill until the next week.
Thanks again to your team!!
The staff is excellent. The time line is very good. It was 2 days from the time I called to the time the tank was filled. Very fast turnaround. They were willing to do a same day but it was not necessary because I still had 20%. There are other providers in the area that are a few cents cheaper but for the service you get I am willing to pay. Thank team your great
Customer service is awesome!
Technician was out there the same day when I had notified them about a gas leak that wasn’t even inside the house. Freeman gas takes leaks very seriously. The technician called me to let me know that he will be there within 45 minutes and called me again to give me options to fix the identified issue. Great job! I can recommend freeman gas and their service to anyone.