Customer Testimonials
Folks that come out are very friendly
Price could be cheaper, but service is good
I've always had wonderful service with Freeman. The servicemen are very courteous and friendly. We have never been without gas in 5 years being on autofill. The rates are generally lower than other local gas companies. In my opinion, Freeman/Superior is the best gas company in our area.
Inspection service was Top Notch!!
very professional and easy to work with
We discovered we were completely out of propane the morning my husband got sick and had to go to the hospital. I called and asked if they could fill our tank soon. She put in an emergency order and the tank was filled by the time my husband was released from the hospital. I was so grateful. The customer service they provide is amazing
Great service and very easy to schedule deliveries.
The girls in the office like Stephanie and the service guys like Jason and Keith are the reason I am so loyal.
Of people are the best part of the company
Very friendly, on time and knowledgeable
Great communication & customer service
Great customer service and dependable
Always show up when needed!!!
Quick and courteous response.
Very responsive and helpful
Reliable
You were very responsive and understanding to my needs.
Great personal service from the Murphy store. Michelle went out of her way to get propane to my home so the scheduled closing on the sale could take place. You don’t find service like that most places!
Customer service is just amazing! We love the Murphy office the ladies in there take real good care of us and we can’t Thank You enough!
Fine
They have always been very good to deliver as scheduled without a hassle. We use 2 times a year schedule and a call in if needing extra fills. No issues. Have been customers for 6 years.
Reliable, responsive
Courteous and helpful
Great Service, very dependable
Staff went out of their way to work with us as part timers to accommodate special requests for refill and scheduling a quantity monitor installation. Kudos to Michelle and staff
Local office staff members are helpful and knowledgeable. Local drivers go out of their way to ensure we have a fill when we need it….The central dispatch system from the new, overarching organization is faulty (deliveries not scheduled, messages not forwarded to the local office). However, local staff and drivers are very aware of the individual characteristics of our counties and provide excellent service. They take great care of all their customers…locally…and are very pleasant and personable. I especially call your attention to local driver Nathan (Cherokee County, NC) for his driving expertise, pleasant and helpful demeanor, cognitive capacity to remember the individual customers in the area and the characteristics of the dirt and gravel mountain roads that lead to the propane tanks on their properties, and his dedication to making the deliveries they need as soon as weather and road conditions permit.
Delivery was prompt…Driver needs to take better care exiting driveway!! Rather than exiting the opposite of entering driveway, he decided to make the tight turn running over the border rocks n putting huge divets in the gravel!
Prompt and friendly
The staff is helpful and service is good.
Friendly helpful staff at local office.