Customer Testimonials
We are quite satisfied with the service and attention we get when needed from Freeman. However, the new merger with Superior Plus has complicated a perfectly fine relationship. I've called more about charges and due dates (it keeps changing) than I ever needed to before. Hopefully it will all settle soon.
Reliability. We just have a second home in Mountain City. Have always kept out tank full when needed. Go by office, staff always polite
You have always been good at listening to my concerns and available to help at all times. Thank you for your support and service!
Great service
You took steps to make things more efficient. I appreciate companies that always look to improve. Hats off to you.
Mountain City crew especially Gary have been there whenever we have issues. Do there best to respond on a very timely basis
Prompt service, and a local office
Hometown people friendly no complaints about service
Friendly service. Driver is willing to drive up our road!
Office personnel helpful.
Mark, Gary, Emily and Lisa are ALWAYS friendly, informative and helpful! I really appreciate everything they (and others I've forgotten by name oops) done for us since we bought our home in March 2020, from inspecting and teaching me how to safely operatte our two fireplaces, to propane delivery, and the few repairs we've needed. Great folks, and always available by phone or in person!
Always come fill up my tank in a timely fashion
Excellent customer service!
You're there when I need you
The local staff is great and the service is great.
The only negative is like everything else these days, the rising costs.
Freeman Gas has always been perfect to work with since I moved to Mountain City. Management and staff are great to work with, and I love the web-based view of my account.
The people
Prices are fair. The person who makes our deliveries is excellent.
Automatic fill and automatic draft payment.
Personal interactions
The staff in the office is always courteous and helpful.
Friendly and efficient office personnel. The delivery drivers are professional and courteous. The manager is always available to answer any questions/concerns. If not for your local office personnel and great service I would be with another company to source my propane.
Tank fill went smoothly
Very good, efficient service and friendly and professional drivers
Prompt service. When needed. Friendly workers. Good job.
The people
Great people running the show here! Every employee should be commended for the
service and communication with clients, would not even think of switching, please do
not change a thing!
Name removed
Thorough and professional
I would definitely recommend the only thing I have to complain about is getting a delivery in July when not expecting cause the weather is definitely not cold better to be prepared tho but I didn’t have the funds at the moment with summer/beach trip ect. But that’s my only complaint and on top the almost 300 die the 65 for the rental of tank is due right around the corner
Your employees always seem competent. Could be a little friendlier.
The service you get from Emily in the office
She is always ready to help and the manager is always there for you
Driver that delivers is always friendly