Customer Testimonials
Your staff is outstanding. The quality of service and flexibility provided helps to compensate for the higher fuel costs.
The employees at the Mountain City branch have always gone the extra mile to service our families.
The products and services are great at Freeman Gas. Gary Stout, Mark Arnold and Raymond Woodard are great guys to do business with, they go overboard to help their customers.
Friendly, courteous and local.
Merry Christmas
Freeman Gas has always been prompt with delivery and service. A good company to do business with in this area.
I live in Mountain City, TN. The gentleman who runs/owns the office here is GREAT. I enjoy doing business with him. However, when I went down to the office to order a refill, the girl behind the counter was rude or, more like, not friendly at all. Apparently, she needs some training on how to handle customers. I realize customer service in the US is lacking. I'm tired of it, so I'm letting you know. I don't plan on moving my service because the gentleman who runs the office is very professional. There are two more propane companies here in Mountain City.
When I walked in I had to wait, that isn't a problem at all. When she came in the office, disgustinly, she said, "Hey." I said "Good morning, then returned her hey." She gave me a condescending glance.
Thanks for filling my tank. I would rather you not use my name, I don't want to be moved to the bottom of the list. LOL.
Regards
Very dependable and great service!
Gray stout is top notch guy and takes care of all oyoyr needs
Prompt delivery and very cordial.
great service
I gave a 10 star rating because after weeks of absolutely the worst customer service and no one responding to my calls, I finally was able to speak to the owner. He took care of my needs. But the problem is that although my propane needs were eventually taken care of, I do not expect the owner of the company to always come through and do what his employees should be doing.
happy
Your company will come and check on our tank periodically and does not wait until we run out of gas and we appreciate that.
Prompt & regular delivery!
Local connection
Very helpful staff
The response time is very quick.
Friendly and always ready to help.
Friendly folks delivery is always on time and good prices
Easy to deal with and have always made sure I have never ran out and been doing business with them since April 1998
The Service!!!
Prompt service.
You all listen to the customer and address there concerns. This company listens and answers, a rare thing nowadays.
Auto fill takes all the worry out of running low. Thanks
Fast,easy and reliable! Highly recommend.
Service
The manager and all of his employees are great to work with. However your phone system to order gas is awful.
Deliveries are prompt and I don’t have to call. They monitor it. They are so nice. I couldn’t get my pilot light to stay lit when I attempted to light it for the winter so I went to the office and a gentleman who I didn’t get his name showed me what to do. All it was was the tube that supplies the gas was clogged with dust from not being used all summer and he told me exactly what to do. It took all of thirty seconds to fix it and everything was fine. I appreciate the help because they could have easily sent someone to my house and charged me with a service call. I appreciate the honesty and the help.
Employees
The services is awesome!! Cole and Mark did an excellent job installing my logs??