Customer Testimonials
The technician who came to check out our tank and connections was friendly, personable - he knew his business! He answered every question I had regarding our new place and knew anything I needed to know about the workings of the appliances/fireplace. Super experience.
Nick was wonderful and informative. Price and service response were great.
prompt/reliable
Love my tankless water heater. I got form your company . Could not ask for a better company to have for my gas or product's .
They show up on time, don’t leave a mess behind and do a very professional job.
Friendly delivery guy.
Very responsive. Came out in the middle of the night. Reliable.
Everyone is always friendly, helpful and accommodating. No complaints.
Proficient installations.
You always make sure my gas tank is well supplied with propane regardless of the weather! Your delivery driver must travel up a small one lane dirt road to make his delivery and I am always thankful for your service!
I requested Freeman come to refill our propane tank on a certain day when I was in residence. They accommodated me and I appreciated bc I wanted to get a receipt. Receipt shows more info about the fill than email does.
Shows up to check propane levels Fills if necessary Sends invoice promptly
The two technicians were friendly, respectiful, worked hard, and were very thorough. It was a very pleasant experience to deal with them, and more importantly, when they left everything was done as planned and in proper working order.
I am appreciative that Freeman Gas is very responsive to my needs regarding propane service! They are always very prompt and are good at prioritizing. I will continue to use Freeman Gas as my propane company.
Everyone is very nice .
Quick delivery
Friendly and quick
They always keep my tank full and I love the pay advance program. What I don’t like is how hard it is to pay a bill online. Very frustrating.
I like getting the text message when you have come to fill the tank.
I do not like to have to go online to print off the bill. It was very time consuming for me. Because i'm working during the day and don't always have access to get my account information.
Can you send an email to my business email address with the amount owed?
Kathy B
Excellent
Prompt, friendly efficient service
Very friendly and helpful
Cashiers staff is always friendly and helpful.
Tech was very helpful
Very easy to deal with.
Ease of setting up account. Representatives Jennifer and Bianca were very helpful, friendly, and knowledgeable.
the fact that Freeman Gas in Cashiers NC still has the customer service attitude that made them successful. even though they have been purchased by Suburban. I’ve seen it so many times when a big company buys a smaller one and think they know the customers and they don’t and they instantly want to change what worked. Customers still like the personal touch with companies-Freeman has it!! From Jennifer and Kelly in the office to the techs who did the work—all kind and professional.
you are the only gas company in the area. Your reps are responsive. The workpeople are responsible.
Very friendly,efficient and helpful when you call your business by phone.
Delivery drivers are also very nice.
Customer Service!