Customer Testimonials
Excellent communication and service!
I’ve seen lots of social media posts about how the service has gone downhill. I did have a challenge in December getting a delivery when the system was showing 10%. This time, though I preemptively scheduled a delivery when it was at 34%, knowing that it would take a few weeks. Everything worked great though.
On time delivery.
It took me a while to find out that the Brevard office was closed, and I needed to deal with cashiers.
I love the staff at Freeman Gas in Cashiers NC. They are responsive and ready to help when I can finally reach them. I do not like their phone lines being taken over by corporate.
Friendly delivery person.
Dependable
We were so happy to have friendly, professional technicians who were so helpful! Both of them were patient with our questions and made certain of the safety of our residence. Very satisfied with the service.
Responsiveness to questions.
service is great!
Pro t and quick
Always over and beyond to assist and deliver when I'm low on gas with children in the home
I like the keep full service. I do not like the fact that you can’t call our local office and talk to them. I waited on hold on the 800 number for 30 minutes and never was able to talk to anyone.
Our tanks stay full even in the worst weather, thank you!
Thank you for monitoring and topping off my gas tank, much appreciated.
I love the monitor on my tank that shows how much fuel is in there. BUT I am very disappointed, frustrated and upset that for 3 days I called and could not get through to a person. The first day I was on hold for 53 minutes - listening to the same little commercials over and over again. I was calling to have my delivery changed to half a tank instead of a full tank. I am moving the middle of February and didn’t want to waste money on propane that was going to be sitting in a tank at an empty house, which is now going to happen sine the fuel was delivered on the third day of my trying to contact you. I even went to the store in Brevard only to find it had closed months ago!
good priceing great sevice
Friendly, Responsive, Skillful and convenient.
What’s not to like?
Like your service people especially those who deliver
Ordered right before Ice Storm Fern. Was able to order online when phones were backed up and received my fill upon a few days. Reasonable response in a high demand situation.
Responsive
I love the service!
Reliable
They responded to my request to fill my tank, customer service was very helpful and the driver was also very friendly.
That you filled our tank in a timely manner
Great service. The two technicians set our tank, run the lines and installed the two wall units in a timely manner. The units are working exactly as expected. Thanks goes to Kevin recommending the appropriate units, Bill and Michael for their knowledgeable services.
n/a
Great service. Friendly staff.
Service has been good but the new scheduling method is confusing! I received 3-4 texts this last time, each one with a new delivery date and no communication as to why the first 2-3 scheduled deliveries were delayed.
Never have to worry about anything. Tank is filled regularly and their monthly auto billing makes everything so easy!
Responsive staff, when needed and reliable service.