Customer Testimonials
I get to talk to a real person when I call.
Always on time and at hand for emergencies!
Proactive, responsive and courteous!
Service is FANTASTIC
Andrew did a good job 👍👍👍👍👍 thanks
Local
Friendly personnel both in the office and all delivery drivers.
Quick response.
Reliable service.
Overall pleasant experience.
Please keep up the great work.
Thanks
Z
Tim, our service tech and installer, was very meticulous and did a great job of making a well thought out installation of a new tank running new pipe and connecting to the existing pipe that ran into the house. Great work and done efficiently and effectively. No wasted motion.
Tom McGinnis, our customer service representative, did a great job of getting service set up and followed up on everything making sure the installation was made as promised.
We cancelled service with one of Western Propane's national competitors after nine years because they were no longer available locally to solve any problem. Customer service had gone overseas and communications was no longer a reality.
Service is awesome, price is higher than your competitors.
Great customer service prompt delivery
responsive
Angelica is always friendly on the phone, or replies something to the effect of "got it" if we email and the drivers are friendly too, and our dogs know them (or the truck) so we have nothing bad to say after decades of service.
You deliver in a timely manner.
Your an incredible help company and all the people I’m so glad I found you.
Aways on time, respectful and very helpful
Kind understanding people and fair pricing
They manage to always to make sure your taken care
Reasonable energy cost. Delivery timing is good.
Good service on phone
Love that they offer a plan that allows you to pay throughout the year at a reasonable cost per gallon and they are always on schedule for delivers.
Very accommodating with scheduling deliveries and prior service if an issue arrives.
You give prompt and good service from polite and kind staff!
Excellent service.
It's easy to communicate with you.
Prompt response.
Always there when I need it
prompt, friendly service. We really like that we can get in touch with a real English-speaking person when we call, and like that western Propane is local.
Customer service and response time
Website is good. Drivers are exceptionally friendly.
Driver was great!
The reasons I love Western Propane Service are
- Easy to order
- Clear pricing of propane when ordering
- Communication of when to be delivered
- Coupon