Member Testimonials
The staff are very nice, good pool instructors, & the pool fine.
Everyone I have encountered so far are nice and friendly. The classes I’ve done have great instructors.
Various areas to life weights. I love the track.
Everything!!!
Proximity to home.
Meet up with neighbors
Lots of good equipment and options for group action
Friendly staff. Class schedules get adjusted based on community needs. Easy to communicate with.
I like the classes they offer for older people.
The staff is extremely friendly and supportive. Cleanliness in and around the YMCA is 'Top Notch'! Since I've been a member, it's been a very pleasant experience. Ray
I like the second floor exercise area and the walking track.
Great personnel and many programs offered!
It is mostly a joy coming to this YMCA. The staff and the equipment are always 100%. I have been coming to the YMCA since the doors opened. I can see the gradual deterioration of the men's locker rooms, showers, and support facilities, but I do not see the attention to maintenance that should be going on to correct these problems. Management should take a hard look around and make some firm plans to develop a maintenance schedule to bring them up to a much higher standard.
I like everything about the Gordon family YMCA. I do have a complaint though… When I call the Y, I usually do not get through. And tonight was my second time getting through to a person who gave me the wrong time for open climb. The first time was a few weeks ago the person was working remotely. I waited on hold for about five minutes for them to give me the time for open climb. It was the wrong time (by 2 hours!) we plan our day around this incorrect time and it definitely was “a thing”. Again tonight I called. Whoever did answer the phone gave me the wrong time again. That’ll be that, when the woman gave me the time for open climb, I asked her,” Are you sure?” She said YES. Not only was the time off tonight, but there was no open climb at all. So I drove all the way to the Y with all of our gear, all the children, just to find out there was no open climb after all. It’s very frustrating. I called ahead of time to find out what time our event was, and tonight was the second time that it’s been way off. I would rather them not give me a time then to give me the wrong time. PLEASE, give us Y members the phone number they will actually reach our branch.
I really like the variety of classes offered for my children who are 4 and 7 years old. I especially appreciate the swim lessons. My kids are also enjoying ballet, gymnastics and rock climbing.
I wish you would bring back the kids adventure zone that was there prepandemic. My son loved it and my daughter never got a chance to explore it but it was awesome.
The hot tub and the pool area. I like that it's a non-profit, and it's substantially larger than most gyms out there.
I love to come with my three year old granddaughter and swim I also do water hitt classes twice a week. Love my Friday at 9:00 class. The locker rooms are also very clean.
Friendliest staff and members. Love the class selection as well as the weight selections.
Great staff and clean facility.
It’s the happiest place in the state of Washington. 😊
Everything i love the place i would go every day if i could it helps me so much i was having trouble just walking allways sore just not feeling that good thats all changed since i srarted working out at the y the place is great love iit
It is a clean, Christian based center to gather, exercise, meet and feel very welcome. The staff is always helpful, courteous and friendly.
Everyone is friendly and willing to help when asked.
Kind and helpful staff
Great facility, great equipment, great classes, and great location
Great instructors like Stacy, Belen and Becca
I like that you have a area so we can walk and not get rain on us. Plus it's flat. Then goes on the bikes for a time. I like hot tub for my feet and hips.
I did go for a week then show the machine I can take my weight. Within a week I did see myself losing some weight. So my goal is to get off 2 meds so I can do this in a month.
Variety of programming, great staff, great facility
Staff are great, a very clean and welcoming gym
There is so much to choose from in the way of exercise. The atmosphere is good and people are happy to be there.
I am writing to bring to your attention a concern regarding the conduct of one of your employees that stands at the front desk during morning hours.
Repeatedly, I have noticed this employee standing idle at the desk for extended periods, when his duties include maintaining the gym equipment's cleanliness. While I appreciate that some downtime might occur, the frequency and duration of these instances seem excessive and could impact the gym's environment and service quality.
Addressing this issue could enhance the experience for members and improve overall operational effectiveness. I am confident that with appropriate guidance, this can be resolved to align with the gym's high standards.
Thank you for your attention to this matter. I look forward to seeing continued improvements and enjoying my experience at the gym.
Everything!