Customer Testimonials
I ran out of fuel at 6am on a Sunday. They delivered my fuel and the heat was on by 8!
What more could you ask for.
I find the website somewhat clumsy to navigate when checking the delivery schedule but when I called the office the person I spoke with was very personable and quickly accessed the info that I needed. it is very assuring to be able to speak with an actual human.thank you
Staff is always courteous and responsive. Deliveries made with appropriate care for property.
Service person very professional and helpful.
Krista K. Is great. I’ve emailed her asking for a fill up on a Saturday and she responded letting me know I was added to the schedule. She has been my point of contact with the company since I moved to Derry NH.
This is my first time using heating oil and I have thrilled to have this company and Krista take care of my needs.
Thank you all.
Always dependable with scheduled oil deliveries. When I call to pay my bill, the customer service people are always pleasant, attentive, and efficient. I’ve used Rymes for many years and have had no negative experiences. They have always met my expectations.
I like the budget plan with automatic delivery
Your service is always on time thank you 😊
Very good service!
Great service from everyone.
Quick delivery
Automatic refills.
The fuel was delivered when I was told it would be delivered. Friendly staff.
I appreciate good service most
Quick order to delivery time. When needing service, appointments are made easily and availability was great. The service men/woman have always been very kind and helpful. Prices are always manageable. Every time we have had service for a furnace cleaning it was done quick and the area was left cleaner than when they arrived. They have always been honest when we’ve needed something replaced. Never tried to over sell things that were unnecessary and always gave us options as different price points to be sure we can fit whatever it may be in our budget. They will always answer any questions thoroughly so the customer understands. On top of all of those great qualities listed, the delivery drivers always wave to my daughter who stands in the window waving to them incessantly which shows great customer service and care.
Your prices have been fair. When I call, I actually get to speak to a real person who speaks English. The transition from Rymes Propane to Superior Plus was seamless.
I can trust that deliveries will be on time. A billing issue I had was quickly and efficiently resolved in one day.
Your Service Team representative Denise helped me with a problem I had. I wondered why Rymes was $5,099 a gallon and all other oil companies in NH were in the $3.50 range. She was wonderful and I really appreciated her understanding.
Service onsite is very good, the call center needs to be improved as I called twice in the past month and waited on the phone for 25 minutes both times...
I like the idea of being able to speak in person any concerns I may have.
It is more of a relationship that develops when you have a repore with the business that offers a service. Customers know when a company real cares or when you are consider an account number only. Building a relationship with your customers also strengthens trust.
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GREAT SERVICE AND COMMUNICATIONS WITH CUSTOMERS.
The auto delivery of fuel oil has worked out well and the annual cleaning service has been effective.
Prompt courteous service!
Everyone at Rymes has been great to deal with! Competitive pricing, timely deliveries, user friendly website, helpful staff on the phone. Very pleased with service overall!
Thank you!
Delivery and price
I like the fact that I have my OIL delivered and my furnace/ boiler serviced by the same company..
Always quality, prompt service and service tech Jimmy is the best!
Everything is great
Friendly reliable service!
Good delivery service with a pleasant driver