Customer Testimonials
Rymes (or now Superior) delivers my heating oil on time consistently. Unlike other oil providers there is never a need to call and remind them that my tank is running low. Thanks Rymes!!!
Very prompt service and helpful service reps
On time. But prices this past year were outrageous.
Quick delivery
You've always been there for us when needed
Always pleasant and deliveries are very uncomplicated
dependable
Rymes always has great customer service. Whenever I request a fill, Rymes is always out within a day or two. The delivery drivers are always friendly and professional.
prompt delivery
Excellent service
Rymes always has just what I need
Service is awesome!! From the phone call to the technician all staff polite, courteous and helpful!
Consistent service, never have to worry about delivery, courteous customer service when you need it.
Delivery is always on time according to plan and everyone is very professional.
Customer service is great.
Helpful associates, I like the options for oil pre-purchase
I believe the fuel, product and service costs I've received over the past 20+ years were always reasonable when compared to competitors & the customer service and technicians were always excellent.
Service Tech are good workers
oil prebuy
Dependabkee
Friendly courteous delivery drivers, efficient billing system and helpful office personnel.
Pleasant staff
Always very helpful and get the job done.
service
Dependable deliveries.
Very knowledgeable and prompt service fixing our oil burner. But the billing by Superior is not even rated in this rating since it is not prompt and hasn't even been itemized yet after 3 weeks. Would be helpful to get an itemized bill soon.
When we need emergency service you usually come in a timely manner. That is important to us since we always seem to have some kind of water problems. I think oil prices could be lower especially where we are seniors. I know we receive discount for paying promptly but social security checks don't go as far as a regular weekly paycheck used to go.
Customer Service is always very helpful.
Easy to contact, and staff very helpful. However, since you have become part of Superior, there seems to be a little confusion and disorganization. I realize it is hard to adjust to a new system, and I'm hopeful that it will be smooth sailing in the future.
Keep up the good work.
Service and promptness. The good people who work for you.