Member Testimonials
I like that they listen to member's request. I rejoined for the warmth of the Family Pool,
and then found the temperature was lowered so much in January that we all were too cold. They did turn the temp back up after several requests, so I am happy that they will accommodate members requests. I only wish they would turn up the temp in the Family Pool downtown because so many complain, so not sure why the Visser Y does so much better. DDH Y response is "you will warm up when swimming" but that is not true for the seniors that use it, because I swim nonstop for hours, and just get colder and have to get out, so I am happy to have the Visser Y accommodate members concerns, and I at least have one location where I can swim. Not sure why all are not the same as Visser Y, but that would be awesome.
Love the classes and instructors! They are very welcoming, friendly, encouraging and knowledgeable!
I love the classes and instructors. They push ne to be a better me.
Friendly staff, cleani,in general the people using the Y are also friendly.
Love the new renovations! Still would love a Sauna at thus location. Please fix the fan by the stair steppers!!! It doesn't move back and forth!!! 🙂
Love the community that I have developed at the Y!
Everyone is welcoming and pleasant when you arrive at the Y. I enjoy the water aerobics classes every day. Made lots of friends.
I've made friends with the staff and other members. As a senior citizen, this social contact is really important. I also enjoy seeing people of all ages and backgrounds there.
The pool,hot tub, friendly staff, on time notifications
Friendly and close to home.
The options to have to spend valuable time with family doing something apart from tv, social media, etc...
I like the convenience of everything being on one level. Ease of checking in. Large, clean locker rooms. Availability of hours for the pool.
The atmosphere is friendly and the cleanliness
the improvements that they are making and I hope they continue to make
The place is always clean. If anything is shut down for repairs, it's not for long.
equipment
This was our second attempt at swim lessons, with the first at a different organization ending horribly after the first class. I was overjoyed at how quickly my child enthusiastically engaged with the lesson. It seems like a small thing, but the warm temperature of the pool water had a huge impact in making my highly sensitive toddler feel comfortable enough to participate. The instructor was incredibly warm and encouraging and did not act like a drill sergeant, as I had experienced at another organization.
The teachers are great. They always take pride in helping my daughter get better and come
Up after and they give me personal feedback on what she did and needs to get better at. It’s such a low cost program to teach kids how to swim!
The facility very clean and the staff are very friendly
Great coaches!
Great coaches!
The location and the size of the place. Not to big but also not to small.
The current remodel project is very nice. Always love “my “ lap pool! The lifeguards have a lot of responsibility, so appreciate them.
so many great people and fun to see them often!! the new general manager is awesome too ! Class instructors are helpful and fun also!
Very impressed with kids soccer. Coaches do a great job.
The staff is always very friendly and helpful
Come to the table of knowledge!
I really like how the locker rooms have a lot of room and hot water in the showers upon use. The employees are really friendly to me.
I also like how there is free coffee in the mornings even though many non-members cheat the system by taking free coffee and tea when they don't pay for it.
Great instructors, they do a fabulous job teaching the lessons. Very organized and positive environment.
Friendly staff, great organizational and member cultures (much different than the other Y branches)