Customer Testimonials
Responsiveness and politeness, very professional
Easy and reliable!
Great service thanks!
Responsiveness and oricing
Your team has been extremely responsive and helpful . . . and your prices are great
We have had reliable service from Osterman for many years. Customer service is consistently responsive. I appreciate the local connection Osterman retains to its customers.
Good service
Reliable
Helpful with the installation of my new gas stove two years ago
Responsiveness and customer service to the hill towns of Western MA. Thank you!
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I like it that I never have to think about this--Osterman just shows up and fills my tank, and it's all set!
So far my new association with Osterman Propane has been excellent and satisfying. The new tank and monitor installation went well and the employees I have dealt with have been frienfly and very professional. I look forward to a good customer/buisness relationship into the future..
Whats not to like
you guys are great
thanks for being there
Joseph A Last name removed
eveyone I speak with or interact with is extremely courteous and helpful.
Your team is very responsive to my service needs and helpful when I have questions.
Timely service and “real” people who are helpful.
Reasonable price
Dependable service
thank your for your great service. I did not worry that I am running out of gas. Very professional service.
Easy and quick
We called for a propane fill and they arrived 2 hours later! It was very fast. The technician who serviced our tank told us that a leak was detected so someone came out immediately to fix it. Very responsive and informative. Everyone we worked with was friendly and helpful.
Me
We had a great experience with Justin. He came over to check out our system, and he spent hours finding a small leak, which he then promptly fixed, all at no charge. I couldn't believe how great the service was.
Experienced techs
We had a small leak at the tank. Our service person was very knowledgeable and helpful. He went out of his way to address our concerns and make sure he had taken a look at everything before leaving.
Everyone I deal with at Osterman's has always been helpful and nice. From Jeff who came here to help with the placement of a generator, to Ann who is always a pleasure to talk with, and Eddie who delivers my propane. I have been a happy customer for five years.
The delivery man was really friendly and efficient.
Prompt professional service, monitoring system does an excellent job of making sure we have the supply we need on hand
Prompt,agreeable and fair price.
You are there for my heating needs. can't be said about many providers.
Appreciate your excellent and timely response , and culturally appropriate employees.
Thank you 😊