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Customer Testimonials
Very Professional, all business - look no further...
Reliable delivery service and helpful customer service
Dependable
We've been with Osterman Propane for about 2.5 years now. We've always found them helpful and reliable. The ladies in the office that we've talked to (Deborah and Maureen, if I remember right) have always been helpful whenever we had questions. Same with the drivers. I can't remember that we've ever had a delivery request get lost in the system - we request once, and it gets done, and typically within a week or less.
One point of feedback, not a huge deal, is that it would be nice to have the capability to create a delivery request online again. When Superior Energy took over, this feature was taken away. Supposedly it now only exists for customers who don't have the automated monitoring. We do have the automated monitoring, but sometimes we need to create a delivery request before the tank gets down to 30%, for example if we have travel coming up. It would be nice to restore this feature that was taken away. No problem calling the office, but one less thing to remember if we can just do it online.
First name removed & Ina
5 John Powers Ln, Bolton
Customer service is excellent. Automatic delivery & auto bill pay via bank account.
Thanks
Great service
Very reliable and good service
Amazing service and happy to have found the online portal for bill paying.
They make it so easy. Little to no issues with the service. They keep us warm. Thank you.
Proactive, even when use is unpredictable! I can always count on delivery!!
Dependable, courteous service, reasonably priced.
Have been a customer for many years and appreciate the excellent service.
I don't have to think about it :) and it is handled
Osterman has always delivered within the time they promise and their delivery person is always pleasant and friendly - and they like our dog !
Service is prompt and professional
Timely tank fills
Job got done and in a timely manner.
Good service no problems .
Great service.
The services is outstadin
very quick service, user friendly website
Prices, delivery people are efficient, professional and friendly, fantastic service, ease of payment
Osterman is very dependable.
we have always been satisfied with service and product
Prompt service
Thank you !
Always on time !
Very helpful staff. We have never been on propane before, and are in a new house. We had no idea how much to pre-order for the winter. Delivery driver was very friendly and helpful. Let us know how the system worked.
Everyone is responsive and helpful. I really appreciate that.
On time with delivery- responsive when we have questions.