Osterman Propane
22 Legate Hill Road
Sterling
MA 01564
United States

Customer Testimonials

Report a concern   January 29, 2026 — Rated 10 out of 10 by Thomas and Lisa Durant Osterman Propane
What do you like about our products and services?

Women on phone was very responsive once she realized we were out of propane and had no automatic delivery. She got someone here within a few hours. Thank you!

Report a concern   January 25, 2026 — Rated 9 out of 10 by Joan Paris Osterman Propane
What do you like about our products and services?

The personal touch

Report a concern   January 25, 2026 — Rated 9 out of 10 by J.D. Osterman Propane
What do you like about our products and services?

reliable delivery

Report a concern   January 24, 2026 — Rated 10 out of 10 by Z.M. Osterman Propane
What do you like about our products and services?

Good service. Automatic delivery. Friendly driver.

Report a concern   January 24, 2026 — Rated 10 out of 10 by Tom Whitford Osterman Propane
What do you like about our products and services?

Prompt service and very courteous staff!

Report a concern   January 24, 2026 — Rated 10 out of 10 by L.C. Osterman Propane
What do you like about our products and services?

Delivery men are always so pleasant!!!

Report a concern   January 23, 2026 — Rated 10 out of 10 by Steven and Norma Gene Labrie Osterman Propane
What do you like about our products and services?

We never have to think about propane delivery. It arrives as needed! Thank you 😊

Report a concern   January 21, 2026 — Rated 10 out of 10 by Karen Fors Osterman Propane
What do you like about our products and services?

We have been customers since moving into our little farm and have had nothing but good service, auto delivery (with awesome and careful delivery persons), and a monthly plan that works well for our budget. I would recommend you any day!!!!

Thank you,
Karen Fors

Report a concern   January 20, 2026 — Rated 10 out of 10 by Susan Marston Osterman Propane
What do you like about our products and services?

You are consistent with delivery. Thanks. I like the use of a gas stove and gas heat. The cost has increased however, so have other sources.

Report a concern   January 18, 2026 — Rated 10 out of 10 by B.S. Osterman Propane
What do you like about our products and services?

High quality

Report a concern   January 17, 2026 — Rated 10 out of 10 by J.D. Osterman Propane
What do you like about our products and services?

Accurately on time.

Report a concern   January 14, 2026 — Rated 10 out of 10 by PAUL and MADELYN Mcnally Osterman Propane
What do you like about our products and services?

Automatic, dependable, easy online bill oay

Report a concern   January 14, 2026 — Rated 10 out of 10 by C.A.J.K. Osterman Propane
What do you like about our products and services?

Reliable deliveries

Report a concern   January 12, 2026 — Rated 10 out of 10 by Patricia Holden Osterman Propane
What do you like about our products and services?

We like that you monitor our tank, so we don't have to call, you have reasonable prices, send a text after we've received a fill up and various ways to make a payment.

Report a concern   January 10, 2026 — Rated 10 out of 10 by J.A.E.G. Osterman Propane
What do you like about our products and services?

simplicity

Report a concern   December 24, 2025 — Rated 10 out of 10 by C.C. Osterman Propane
What do you like about our products and services?

easy and reliable

Report a concern   December 23, 2025 — Rated 10 out of 10 by Andrea Torri Osterman Propane
What do you like about our products and services?

In time deliveries

Report a concern   December 20, 2025 — Rated 10 out of 10 by S.A.K.C. Osterman Propane
What do you like about our products and services?

Prompt delivery

Report a concern   December 18, 2025 — Rated 10 out of 10 by R.J.S. Osterman Propane
What do you like about our products and services?

You keep things warm!

Report a concern   December 17, 2025 — Rated 9 out of 10 by MICHAEL and LINDA Corby Osterman Propane
What do you like about our products and services?

Quick delivery when called

Report a concern   December 16, 2025 — Rated 9 out of 10 by B.A.W.M. Osterman Propane
What do you like about our products and services?

Everything seems to work well and the service is great. What I don't like is the fact that I cannot go into the office in Sterling and ask questions regarding my payments. The way paperwork is done is sometimes very confusing for me and I often need help.

Report a concern   December 12, 2025 — Rated 10 out of 10 by M.A.J.K. Osterman Propane
What do you like about our products and services?

The service is terrific! I am very pleased!

Report a concern   December 10, 2025 — Rated 9 out of 10 by D.D. Osterman Propane
What do you like about our products and services?

I called about getting my tank swapped out and filled. It all got done in one day and with one call.

Report a concern   December 7, 2025 — Rated 10 out of 10 by K.D. Osterman Propane
What do you like about our products and services?

Fast and efficient service!

Report a concern   December 6, 2025 — Rated 10 out of 10 by Mehedy Amin Osterman Propane
What do you like about our products and services?

Very professional service. Respectful of the property.

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.G.G. Osterman Propane
What do you like about our products and services?

Reliable delivery

Report a concern   December 5, 2025 — Rated 10 out of 10 by ROBERT and CAROLE Kinnee Osterman Propane
What do you like about our products and services?

Reliable automatic delivery service. Helpful service when I have questions.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Nancy Bryne Osterman Propane
What do you like about our products and services?

I had ordered online 2 weeks ago. When I didn’t hear I called and was told they never received it. However they sent someone out the very next day after telling me it might be two weeks. I was very thankful and happy with their customer service. Excellent!

Report a concern   December 4, 2025 — Rated 10 out of 10 by Victor Bogachev Osterman Propane
What do you like about our products and services?

Were extremely helpful and able to get a delivery out to me very quickly during Thanksgiving week! Representatives on the phone were helpful, cordial, and knew the situation.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Nancie Zecco Osterman Propane
What do you like about our products and services?

Service
Price


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