Customer Testimonials

prompt

Although my inital request for automatic fillup was missed, after my gas ran out, I had great customer service for refill and then restarting my appliances over the phone (thanks to John).

I love the gentleman who delivers to our home. Backyard access is complicated by a dog fence and woodpile and he always goes above and beyond to take such care and consideration to keep everything the way it should be, as if the propane just magically appeared in the tank, as if he was never here. Great guy and great service. Thank you so much. First name removed

Never had any problems with delivery or product after close to 10 years

You came right away, when we said we needed propane

Prompt delivery and service

They are very prompt at delivering our propane to us. I don’t have to think about it, they take care of it using their technology to monitor the tanks remotely.

Reliable service, customer service is the best

Personal help with account update was very helpful.

We live at Cider Hill Estates and we have a contract with your propane company that is great. We also get a discount for being a senior and also a discount for doing monthly auto pay. I have worked with the girls in the office in Sterling and they have been very helpful regarding my auto pay and propane consumption. Osterman has filled our tank in December so we will not have to worry about shoveling out the tank during the winter months. This is a great help.

Keep up the great work.l

On automatic deliver and have never had issue with deliveries

The person in the office when i first called was super pleasant and knowledgable the service tech arrived on time and placed my tank in the proper place even know i wasnt home and again he was super pleasant.

I have been provided excellent service for over 20 years
The people who work for Osterman have always provided us with friendly and professional help
When our propane is on the low side
They are quick to fill the tanks
Our home generator is fueled by propane insuring constant power at all times
The service and management are always available

The propane deliveries are perfect! Always on time.

I have been with Osterman for 19 years. They have always been competitive with prices and the employees are friendly and honest. There were other companies that have been local but I have stuck with my favorite. I hope that never changes.

Customer Service, Delivery Person were both helpful, informative, and easy to talk to. Service was quick and efficient. Thank you!

Service was very good. Only request, when I called for delivery the rep. I asked the rep to make a note on our account to have the delivery tech to call Phone number removed) because we have a dog and would have him inside for the techs safety. The tech forgot to call but fortunately the dog was inside. Otherwise everything was great. Name removed

It is an amzing experience including open new account, ask question with the online representator, initial checking for secrity, first develier and account portal setting up. Best user experience I had compareing the other service. Everyone is nice talking with. I appriciate all the staff I talked with.

y'all have been so timely and attentive as long as I have working here. Thanks so much for years of friendly service, and occasional patience when we get behind on paying our invoices!
Have a great holiday :)

Timely, efficient, high quality, informative

Pleasant people. Easy to interact with

Always on time.

Great customer service and alway acomendating

Service is great! I have never had any issues at all!

Very dependable service and friendly delivery personnel.

VERY RELIABLE DELIVRIES.

After I explained my situation, their manager assisted process our request

Prompt service when we needed it. Friendly, reliable staff. Allowed us to have our gas fireplace fired up for Thanksgiving!

Excellent

Simple to deal with and decent pricing