Customer Testimonials
Automatic deliveries
I like thike the people
Great customer service from office
Osterman responded immediately to all oy requests
I’ve had very good service with you.
Love the auto fill and auto pay program
The service and professional staff. !!
Great fast service!
Great customer service! Quick response to refill requests. Would love a lower per gallon price but that is the stupid world we now live in.
Always prompt and efficient
Your customer service is fantastic, always pleasant, helpful and reliable. I would give a 10 except I am unhappy with the usage vs rate policy. My 1500 sq ft house was renovated from oil to propane - but only on the first floor. Second floor uses mitsubishi electric heaters. Due to only having one floor, and trying to conserve, puts me in a higher rate range as I don't use as much as a full house would. In my opinion this is not fair. I have a single income, loyal customer, always pays, yet I am penalized with a higher rate due to my usage. Many times I have felt like switching companies but I've come to trust the service and kindness at Ostermans so I remain. It is my hope someday loyal, longtime paying customers are rewarded with lower rates as well.
I can get service if and when I need it. People are always friendly.
Good customer service! And fast delivery
Very prompt as professional!
Friendly fast service
Our service provider Jim was very friendly, knowledgeable and helpful. We definitely ask for him again. Thank you.
My wife and I own a camp in Woodstock,Connecticut. We have a 60 pound propane tank, that was getting low. So I texted Osterman for a fill up and they were there the next day. Great service.
Timely delivery and great customer service
Great service. Josh has delivered to us the last two times and is an amazing guy. Friendly and genuine in his conversation and my bill is always left where it can be easily located unlike previous years. The online access makes it so easy to order any time especially for those unable to make the call during business hours. We have had your service for 12 years now.
Price. Automatic refill.
Prompt service.
All of the office staff are very courteous and provide great customer service. The drivers are polite and respectful of property. I assume you aren't interested in my thoughts on the cost of fuel.
Best,
Jen
fast and efficient service and local
They came when they said they would. Also, the girl in the office is very nice and helpful,
The driver was awesome. Stopped at the house to be sure he knew where the barn/shop was. Super polite and friendly.
Price and service the best
Courteous staff and prompt deliveries
Simple online request for fuel delivery, online payment, and no-one is required to be at the location for delivery. Simple.
Promt service. Easy and user-friendly online portal.
Being on time, never letting me run out of propane
Handlers are pleasant