Customer Testimonials
I am a new customer. The people I spoke to setting up my account were very helpful p, courteous and friendly.
Great service. People going out of their way to deliver propane when you need it. Promptly responding to advice about my heating equipment and making sure everything is done safely. No one seems ever to be in a bad mood. I feel so appreciated as a customer.
The delivery associate was very personable.
Quick and professional service
Called for a delivery and our delivery was in two days. We had enough propane for awhile and
did not have to have a quick delivery but I consider 2 days quick.
Everyone is very friendly and go out of their way to help you I appreciate what they're doing for me
Very helpful and informative on the phone. Made all appointments on time.
I like that I can monitor the propane level via my phone on your website.
Discount for auto pay
When I reported out of gass, das was delivered the next day. \\
The driver found that the gauge was faulty, It read that there was gas when the tank was empty. I hope Oster man will change the gauge.
I would like be taken from "at will" to automatic fill.
Jim Hamm
Called propane truck was here the next day thank you for such a prompt service
The tech was knowledgeable and friendly.
Kind staff, great service.
service person was very good
Everyone has been knowledgeable and helpful as I've had many questions. Thank you!
Timely deliveries.
The office personal are very friendly and courteous.
Everyone I spoke to was extremely helpful and professional. Excellent turn around as well and reasonable pricing.
Very responsive, efficient, and reliable!
Great people behind the products.
Both in the office and on the road. In the end I go with the company that has the best service. Price is important but life is too short to be annoyed by lousy service.
Print, low prices
Have taken advantage of the budget plan including auto delivery for about 7 years with no issues through out the service period. Had installed a new appliance recently requiring a dedicated gas line which an Osterman tech tied into the main line orchestrated very well with the plumber performing the major task. I full well expected to be waiting for the final connection but they showed up in a timely fashion to get us up and running. Fuel price has been very competitive from the day we moved in, quite happy over all.
quik service the delivery driver was so nice
I like that I don’t have to monitor my tanks, the automatic delivery service makes getting propane convenient. The budget plans help too.
Delivery when they say they will !!
The fact that I haven’t run out of propane and that I don’t in the future. I can only assume that my electronic tank monitor is working. Office staff is always pleasant if I have to call for something.
Very professional and courteous delivery drivers, always! We are always happy to see them arrive!
Prompt and auto pay
Nice service and friendly
Very efficient service, I called for propane because the tank was low, apparently the monitor wasn't reading the level but Lisa at the Southbridge office was able to get a truck at my house the next day, the driver arrived at 7:11am! Lisa was very courteous and very helpful I couldn't have asked for better service and I thanked her. S O

I believe the product is good.