Customer Testimonials
Timely deliveries, great customer service!
Service
Auto fill service works perfectly.
Delivery is automatic when I need it and billing is very simple
Prompt with your delivery.
As a ‘will call’ customer who pre-buys for the season, a phone call to a ‘live’ representative is all it takes for a delivery to get done.
Never any problems... great service.
Fast reliable delivery.
The young lady I spoke to on the phone was very courteous and answered my question I had and fulfilled my order of which I receibved.
Always there when I need them
Everything
Great service.
Great customer service. Very quick to reapond
People at Southbridge office are considerate, friendly and helpfull weather in person or on the phone.
excellent service
Deliveries are timely. We have a long driveway and the drivers always do a great job of ensuring the propane is delivered. We have had Osterman services for over 30 years.
Service and office personnel are excellent and helpful
Prompt deliveries and courteous customer service
Tech was very helpful and spent time to explain how to operate my gas fireplace.
We've been with you for nigh on to 40 years, since McKinstry dissolved, and have never not been pleased with both the friendly staff in Southbridge and the service.
Prompt response and great service
You are always quick to help me & my questions are answered.
Clean on time pleasant staff…
No hassle delivery and friendly service.
Easy payment. Delivery system...
Exceptional service is the key. And in my two plus years now, it has been exactly that. To having our fireplace completely overhauled, and a new gas range installed in the past year, I have required a number of scheduled service calls. So, I claim to be a good judge of your high quality work. I also will give a gold star to your customer support staff, especially Lisa, who more often than not I speak to when I call. She is efficient, professional, and always a friendly voice, prepared to serve you and your issues.
Exceptional customer service! Everyone takes the time to explain and help as they can. Pleasant and proficient people to work with. Glad to be customer.
great customer services, quick respond and reasonable price.
Very happy with the service. Called Friday late morning to get an appointment for delivery. Saturday morning delivery was made.
very good customer service. Responded immediately to an issue I had regarding the price of propane that was delivered to me.