Customer Testimonials
We have been doing business with Osterman Propane for 30 years. I do miss thr propane service division. That is unfortunate.
The prices are "out of control"
I hope this is no equally a result of being sold to a Boston LLC.
My hope is that the prices will come down and our once local propane company will understand the incomes of the elders and that of the Western Mass sector.
This is not a Boston income bracket area.
Easy online order request and ability to pay online as well
Dependable service and mostly reasonable pricing
Great job!
Been a customer for o er 20 years good service
Transactions are seamless. Meaning, I rarely have to call for service or fuel fills.
Great customer service!
I’m a new customer and new to propane, Melissa Kuc went above and beyond to help me out and get me setup and a delivery made she explained everything in a professional and detailed way.
I like the g mail notice when you make a delivery. cusomer service for questions in your Palmer office is excellent,
Very reliable
The People Who Answer The Phone.
Excellent service & call time....estatic to see price drop!
Customer service
Great Customer Service and solid pricing
The customer service has been consistently responsive and my propane deliveries have always been timely.
Efficient, pleasant to talk to.
EVERYTHING ... Thank You
Prompt service. Leaves the bill at the door. The office personnel are very friendly and accommodating.
You take care of you customers. Price could be a little better
Quick, quality service. Friendly customer service
Quick service, great customer service.
What don’t I like!
You need a better tech. He stinks!
It is great to get a live person
Very professional
Everything
Budget payment plan allows me to plan my expenses over the course of the year avoiding those surprise big bills in the middle of the heating season. Propane pricing is competitive, and with the new radio fill level monitoring system recently installed we don’t have to worry about running low on fuel.
Very professional and helpful. Spent a lot of time sorting out my issues!
Automatic delivery and prepayment options to lock in a competitive rate per gallon
Employees are very friendly and professional