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Customer Testimonials
very professional and friendly, quick response and service. Used Osterman for years.
Excellent service and on time deliveries
Yes, I do like the service provided by Osterman Propane. Very responsive to my requested.
Auto fill
Tony came to do the final hook up for a new generator. He was very knowledgeable and knew what he was doing. He explained as he went along. Very professional and he was very nice and polite.
Customer service is fantastic!
Great customer service!
Great customer service
On time
Great customer service.
No problems as at all, ever. Dependable
Been a customer for a long time and appreciate all that’s offered
Great pricing and service
Reliable service
Great and friendly staff !
My household have been getting propane from Osterman Propane for 25 years, and propane was always there, like air.
At one point, about a year ago, something went wrong, and we ran out of propane. Once I realized what happened, I called Osterman, and they delivered propane in two hours although it was a Sunday.
Later Brad Loverde, a manager, called with apologies and offered a whopping discount, which I still enjoy.
Received a bill from Superior. I called and spoke with a rep from Osterman. She was pleasant and helpful, explaining the reason I received that specific bill. She took the time to review the issue and remained patient throughout.
Speedy delivery
Auto tracking of the gas level. Nice and responsive customer service, all my questions were resolved immediately.
Everything is good and easy bill processing.
Always on time . Very professional
Great service
It took a few phone calls several months into the start-up to resolve billing and delivery frequency. Customer service has been terrific once I get on the phone with someone at the office.
Love the automatic deliveries. Don’t have to worry about keeping an eye on the gauge or running out of propane.
The ease of ordering onlline.
Fantastic Organization, like a well organized machine !
I would have given a ten but calling the office on hold for hrs. the 4 times i even went to the northbridge office and can't talk to anyone like you used to be able to do. fix that and i would give a ten.
It's nice to not pay the Hazmat fee and other additional fees that other company's don't charge!
Thank you
Always professional and helpful when I call.
Deliveries are always filled upon request. I’ve been a customer for 25 years.
Good service