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Customer Testimonials
Good prompt service
Deliveries are always on time and contacts with the staff are always professional and courteous!
Always delivers on time . You can always talk to a real person.
Customer service!
N/A
ease of ordering and billing
Prompt, accurate, helpful, friendly!
Great customer service and friendly delivery drivers.
It is easy to request a fillup. Delivery person is respectful of property and delivers in an unobstrusive manner. I don’t even know when he’s here.
service was prompt
Do not need to keep eye on the gauge to call for a delivery. Love the automatic delivery. Very reliable. Any questions I have get answered in a timely manner. If CSR does not know the answer will call me right back or has another employee return my call.
Good customer service, the lady on the phone was very nice. The delivery was timely and with out issue.
On time. Respectful of the property. Safety first!
We had a leak. I called it in. Within a couple of hours a tech named Lewis showed up, diagnosed the issue, explained it and fixed it. He also had a delivery processed which occurred shortly thereafter.
Osterman/Superior is a first rate organization with knowledgeable and competent people.
Next day delivery
good service
It’s easy to get in touch & customer service is good. I also like the customer portal. It’s easy to use
great service team!
call before truck arrived
They are prompt, courteous and timely.
They return phone calls and answer any questions
Great customer service. Never an issue with delivery service. Always on time.
Excellent delivery technicians and superb office support. They were very understanding about my needs with my propane-fueled generator.
From what I saw, management has done a great job selecting terrific people. And training and motivating them.
You respond to my request for propane in a timely manner. The driver/delivery person is courteous and prompt.
the fact that we can pay the same amount monthly is great
Very easy to deal with
your technicians are efficient and friendly; when i call with questions they are answered professionally and with courtesy; i never feel as if what i am asking is too small or insignificant; i like the fact that i can "lock in" a lower rate for the season
Requested manager because of the issue, and she did call and resolved right away!
Thank you!
Excellent reliable service.
Excellent customer service.

Reliability