Member Testimonials
Nice staff and great teachers!
Staff is friendly and helpful. Variety of equipment.
Love my Silver Sneakers Groupon clssses at the Southwest YMCA Syracuse NU
The staff is friendly and helpful
Convenient and excellent water therapy
The aftershool care program is fantastic. Our sons have really enjoyed themselves there.
I appreciate the Northwest YMCA's programs for all ages, cleanliness and all the different opportunities to exercise.
It is quiet. More bathroom stalls needed and stair machines too.
Nice people, very clean
PLENTY OF OPTIONS TO STAY IN SHAPE.
Very nice equipment and friendly staff. Just joined and looking forward to doing a class soon - many options to choose from!
Although there are a variety of weights, these are not enough. There are no 15 pounds weight
All employees/Instructors are great! ...and very welcoming, as are the others working out like myself. A comfortable place, clean, with a variety of rooms/equipment and also the track.. Thank you!
So many classes & good instructors. From the desk to maintenance personnel , everyone is helpful & kind.
would love more songs with words during spin classes
Everyone is wonderful there. Facilities can't be beat.
I appreciate having Silver Sneakers and a variety of classes,sauna,pools, etc
Staff friendly- not crowded when I go.
Convenient location
It’s cleaner than the north area YMCA. We live closer to the north area but because of it not being as clean, we don’t go there as much. We usually only will do one class there a week and that’s only because of the person teaching it.
The Y is a wonderful place. So grateful that we have this facility in our community. The staff is always so friendly , it is a pleasure to be so welcomed. I enjoy the pools, sauna, steam room and track. It's always a nice day at the YMCA.
The building is always very clean no matter what time you go. The staff is always friendly and helpful. They keep the walkways salted and clean.
Their programs include all ages. The pools are always clean.
The friendly staff; clean facilities; classes offered…no complaints 🤗
I use the pool a lot so I really appreciate the cleanliness of the facility from the women’s locker room to the pool itself!
The variety of equipment and the employees.
It's a wonderful facility with plenty of activities for everyone.
The facilities and staff
My husband I are going to your facility to mostly swim. Your pool schedule is so convenient relative to the number of lanes open, the activity pool hours, and therapy pool. My mind has been changed! I’m not finding the sauna intimidating and I’ve come to love the therapy pool and lazy river. And I find the staff always friendly when we walk in. Nice warm greeting! Thanks for all you’re doing.
Love the variety of classes
Nice equipment and clean facilities. The staff is very friendly

I love the variety of programs offered to all ages. The staff is always friendly and helpful.