Member Testimonials
Love the lazy river and the therapy pool. Also how clean the locker room and showers are. Friendly staff all make for a positive experience.
Lots of things to do, friendly employees
I enjoy doing my workouts. The mat area needs to be cleaned up and I would like to see a set of the regular free weights stored and put on that end. I try to go 3 times per week.
The area needs to be cleaned up including the storage area where everyone puts their coats, bags ... etc.
Great Sunday morning Gentle Yoga!
Quiet place for strength training first thing in the morning!
it’s very clean it’s friendly and it’s got everything that a family will need for these winter months in Syracuse
clean and friendly
Love it !
I really enjoy going to The Y. I go to the water classes. The very best teachers you have like Donna, Jennifer,Jill, and the new one Dianne. Ellen always has a big smile welcoming me in side, I always have trouble getting my app up . She is so patient with me. I wish the water was warmer in the big pool. Donna does work us hard to get fit. But with Jennifer she works you in a different way in the warmer water that is fun. When I leave Lee always tell me to have a nice day with a big smile. I love the Y. I have made many good friends.
The things I like about this location include, the cleanliness, all the staff have been so friendly, a lot of pool hours ( other locations don’t offer this), walking track, and gym equipment is well maintained.
The friendly front desk staff and the amazing yoga teachers!
The staff and pool are wonderful.
Improvements: It’s time to staff the child care center as it was pre-Covid.And it’s time to add a pool at this location!
Feedback: clean state of the art gym facilities and indoor track. Excellent group exercise class options.
Love the Southwest Y but it is time to make it even better and on par with the Northwest and East Area Ys.
The pool
It is a great place there are many activities to choose from. Facilities are clean and also great to.meet new people.
Northwest YMCA was outstanding, clean , beautiful!
The Downtown YMCA is a welcoming environment that brings in groups across ages, races/ethnicities, and socioeconomic backgrounds. The staff is incredibly friendly and helpful, the activities and exercise spaces are diversified, and it is accessible to a broad range of individuals. I've been to the Fayetteville, Baldwinsville, and North Syracuse Branches, and while they are great in their own rite and in some cases offer a wider range of programming, in my experience, they have always been crowded and severely lacking in attracting a diverse customer base. As a person of color, I do not feel as at home at those sites as I do at the Downtown YMCA, which is why I travel from Cicero to work out there. I always recommend the Downtown Y to those interested in joining a gym and getting started in pursuit of their fitness goals.
Love the north area y!
Friendly and personable staff especially at front desk and aquatics.
Friendly workers are great. Courts could be cleaner.
Friendly staff
Friendly, welcoming place every time I visit.
The staff and everyone seems to be so friendly.
the staff and facilities are awesome
Friendly staff great tennis clinics love Mario.
Hot works yoga, gym amenities, track, sauna, friendly staff
Great place to get my exercise and see my friends.
Great facility, clean, friendly and filled with a range of great activities and exercise options.
How involved the staff is always!
I just went today to the Senior Club bake sale, everyone involved not to mention the holiday baked good donations!
Classes for seniors, walking the track.. community feel..Everyone is friendly.

Friendly people, very clean, good selection of activities