Customer Testimonials
Very nice and knowledgeable employees!
Very nice and knowledgeable employees!
Great Customer Service and Great Work!!
Everything!!!
I like the professionalism of my tech Ismael. Not only his professionalism, but he is friendly and easy to talk with. He completes each service fully. He anticipates issues such as weather and will reach out if anticipated weather conditions are not expected to be favorable for a treatment. Also, if he is running behind schedule because of an earlier appointment he will call with an anticipated ETA. Ismael is always punctual.
Thorough with service. Friendly service associate.
Very. Professional
We have been with the same exterminating company for over 25 years. It was a small family owned company that is no longer servicing the Charlotte area. We also just moved into a new home. We knew we needed exterminating services, but were very hesitant to go with a new company - much less a large company. Several of our new neighbors recommended Terminix of Matthews/Mint Hill, so we decided to give them a try. I am happy to say that it was a wonderful experience!
They were very forthcoming with all of the charges/fee (& when I did some research to compare Terminix with other Charlotte companies, their pricing was very competitive). They treated our entire home (which had been sitting vacant for almost a year before we moved in)...and we also had the yard treated for mosquitos. We have not had ANY problem with mosquitos the entire summer! (which is quite miraculous in a Charlotte Summer!). About a month after they sprayed we started noticing some ants....I called them and they quickly responded by having someone come back out to treat those areas again (at no charge). **Finally I must say that the young man they sent out to treat our home was just great!
Jaylen was extremely knowledgeable, thorough and polite. Sometimes it can be uncomfortable to have a stranger in your home - but Jaylen was a delight!
I would highly recommend Terminix if you are looking for an exterminating company.
Since Brian has been here we have not seen any insects in the house He cleaned all the webs out of the window sills too
They always listen and come anytime I need them.
Keeps the jungle at bay
DEPENDABLE!!!!!!
Asked questions and helpful
Polite and knowledgeable. The service woks and gives me protection.
prompt, courteous, and listens to my concerns
Services are wonderful.
Tom was very professional and nice. He listened to my concerns.
Your service technicians are always on time and very professional. They ask if there are any additional issues as well. The scheduling is easy, and the company is very amenable if the appointment has to be rescheduled. I have used Terminix for many years and will continue to do so.
Good service. Helpful tech.
Everyone is so professional and friendly.
The technician, Isamel, is very polite and takes pride in his work.
Excellent service...Thanks
The effectiveness of the service is wonderful. The provider was well informed and lovely to work with. Thanks so much.
Lewis Grubb
Dependable
I like that the young man that comes is always good at his job and a nice person.
Friendly people! We can always count on them!
Your technician is extremely knowledgeable and very thorough in treating around the house
Technician arrived on time and was very respectful to me and to our property. He explained what he was doing and check to make sure I understood.
Jalen is very nice and thorough.
Always on time and friendly but professional. Listens to my concerns and then takes care of them.
Technician who came out was excellent. He was friendly and polite and explained what he was doing. KUDOS !