Customer Testimonials
Prompt, Professional and Effective. What more could you want.
Mac did a great job, he was very thorough and pleasant.
The service is very professional and thorough. The technician is personable and explains the process fully.
Tech was on time, listened to and understood my wants/concern. Explained the treatments and had the job done in a reasonable time frame. Personable young fellow. No complaints. Hope Jaylen returns as he had done an excellent job for many years. Quality individual.
Technicians are punctual and thorough.
Office staff always helpful.
Treatments work.
Knowledge and diligent in there work
We have been a customer for over 30 years now and have had a good relationship with Terminx.
The folks at the Indian Trail office are easy to work with and Jared our technician is always very professional,knowledgeable and always friendly and willing to help satisfy our needs in any way possible.
Service was completed on time and a good job.
Good service and friendly employees. Most important, we don't have bugs!
The Terminex technician showed up early and went to work immediately. He took time to answer questions following the inspection.
Shows up on time and does great job
Service Tech has always been on time and very professional.
Great customer service by office staff and field technicians.
Service is GREAT!!
Jared our tech is thorough and always attentive to our needs. He’s fantastic! And Hannah in the office is a gem! In a world where customer service sometimes seems non-existent, Hannah is always kind and accommodating. They are both why we love using Terminix, and are truly assets to your business.
Gerald was on time, friendly, engaging and did a thorough job checking the inside of my home.
Friendly on time and professional
Serviceman great!!!!
Dependable
Terminix always provides excellent service. That is why I use the company.
Jonathan does and excellent job with making sure we are not bothered by any "bugs" or rodents! He is always careful of our property and especially careful when he comes inside. Always uses shoe covers and is careful with things inside and outside of our house.
He went above and beyond the last time he was here on Mach 13, 2024. Our big dog got outside by mistake and began running around the neighborhood and eventually toward Hwy 218!!!
Jonathan immediately jumped into action and was able to run quickly and catch our dog...keeping him from being hit and most likely killed on Hwy 218. My husband was unable to run after the dog...he has significant coronary artery disease. My neighbor and I were doing our best...to catch the dog...but, neither of us could run as fast nor were we nearly as strong as Jonathan.
I would love for you to know he went above and beyond. He represented your company well.
Thank you,
Pat Taylor 10524 Old Brassle Drive Mint Hill, NC
The service tech was on time; knowledgeable; efficient. I really appreciated him personally updating us at the end of the service,
Great service! We’ve been customers for many years, and we have never had anything but great results. Our technician always checks our property thoroughly, gives us a detailed report of everything he has done & asks if we have any questions.
I really love that he is careful not to spray chemicals around our garden area.
Maria Harne
Randy is amazing. He listens to my concerns and applies as needed.
Best techs ever
Very professional and very informative and very friendly . He did a great job.
Tech was on time; knowledgeable; courteous; worked efficiently; and told me what he did.
Technician always arrives right on time, and he takes the time to ask me questions and explain what he is doing. He’s always extremely polite and friendly.
The service is on time and personal is respectful.

Ishmael is the best he always works with my schedule