Customer Testimonials
Professionalism of Technician that came to the house.
convenient and works well
On time and does a great job
Efficient and professional office staff. Technician was knowledgeable and detailed in his maintenance ,evaluation and treatment of the property. Great team.
We have used Terminix for quite a few years and have been satisfied with the service. I requested service this time because we are seeing black ants in our house. The house was treated on May 27. Unfortunately we are still seeing the ants. I am not complaining that the service was not done appropriately, but I would like guidance on how to proceed due to still having ants.
Again, we appreciate the service and feel the techs are always friendly and provide good service.
The Franklin NC branch, and manager Robert in particular, are very responsive and pleasant to work with. The Terminix organization, specifically international portion, needs to stop interfering with customers like me who want to work with a local branch operation.
Friendly and professional
Very responsive. Thorough pest treatment.
Chris Dills is excellent to work with. He always shows up on time & is very efficient. He always discusses his findings with me & gives me suggestions for upcoming treatment. Chris puts my mind at ease that my home is safe.
It's so hard to get professionals to come to our rural property to help with anything. Terminix scheduled a visit within 2 days, took care of our hornets nest and dirt dobber next, and cleared the spider webs around the house. They also told us of their yearly maintenance contract that was very reasonable and included treating the perimeter of the house every 3 months to keep bugs at bay. Philiip Carroll was prompt and professional. Happy to use their services!
Excellent technician very happy with his work.Lots of good tips
They always take care of pest control.
Friendly, efficient, reliable, affordable
The rep is always curious & on time
, is not early.
Every one is so friendly and efficient from the office staff to Jordan the technician who treats our cabin. Jordan goes way beyond just treating for insects. He treats inside and out, brushes down spider webs and lets me know if he sees anything that may need my attention. I have even asked him to check on things for me. YOU GET WHAT YOU PAY FOR. I'm very satisfied with Terminex of Franklin.
Prompt, efficient and professional.
Very prompt and professional as always!
Reliable
Thorough, careful, and comprehensive service. Checked all necessary areas for pests, etc
Efficient and timely.
Very thorough and wonderful employee did our service this time. He was very professional and friendly. Looking forward to seeing him again.
Prompt and very knowledgeable. Was able to quickly identify and treat pests
Very nice man and all ready doing its job
Thanks a lot
Everything was good.
One thing I would like to pay
Would you send me cost of service?
On time and thorough. Professional and courteous employees, from office staff to pest control service representative. I known if I requested additional service it would be handled promptly.
Prompt and efficient
Flexible schedule but dependable.
Thorough service.
The Terminex in Franklin goes beyond the call of duty, are very reliable and reasonable.
Prompt service

I appreciate the prompt service. Your technician was courteous, professional, and completed the work as expected. He also took the time to answer all of my questions thoroughly and professionally.