Customer Testimonials

I am not sure if I have answered this survey earlier or not. I was waiting for the delivery - Though the whole process took a little while (good we didn't have an emergency) it went well and we have no complaints ... Gentleman who did the assessment was thorough and answered all our questions. He noted that our name had been spelled incorrectly and tried to correct it. I noticed in one location on your site that it still is has not been corrected..trusting it will get there soon.

Delivery went well and we are totally satisfied with your service...

The team work from the application the home office the corporate office, all are not just professional but more importantly patient with me when I was trying to explain and give answers I didn’t understand about what I needed. Unlike others who have taken advantage of seniors like me. Thank you for your company’s integrity. The young man who was assigned for installation were professional , kind and knowledgeable and able to explain all that I needed to know about the safety of this product I don’t Rembert the young man name who came out but I want you to know he should be a keeper.
Thank you
Name removed

We love the prompt response and monitoring on our propane tank for refills. Relieves stress and worrying of running out

Service tech was prompt and very courteous

He did the job very good filling the tank.

Local friendly people, you can talk to in person or on the phone. Glad I changed.

Drivers are friendly and keep me in gas

Jason from Southern Propane in Lugoff SC led us through the whole process from start to finish. He was really patient with us. Great experience.

on time deliverts

Y'all work with my uncle if he can't pay the bill in full. That helps him out a lot.

Gas to heat my home.

auto delivery so i never have to worry about running out of propane. on-line set-up for automatic payments. Friendly customer service

For instance - I called on the Wed. before Thanksgiving when I noticed our tank was at 10%. It was very short notice - but someone was there THAT EVENING to fill our tank. Well Done.

Never had any issues

Southern Propane has never let me run out of propane. Great job all.

service has been fantastic drivers aways nice polite an helpful......happy you are not out of business like I was told by your Ludoff manager a year ago. Nice being back with Southern

The fast and great service!!!

I will have to say the young man who delivered the gas was friendly and pleasant and the young woman who answered the phone was also knowledgeable and pleasant and helpful.

Excellent service , at fair prices.

Our delivery guy, Mr. Corbett, is a professional, enjoys his job, and is a pleasure to deal with!
Hope he delivers here again!

Fair price and the people I have talked to and met where very nice

Service

Response time

Your Monroe store has the best customer service! Victoria especially. If it was not for the team that works there I would not have Southern propane. You have gone up on your prices for gas added all the fees which I never had with Southern propane before. My recommendation would be for the Monroe Southern propane hands down.

Was formerly served by Suburban Propane. Investigated Southern on a tip from my brother.
Both call center and field staff were very polite and very knowledgeable.
Price + service = VALUE

I truly value Southern propane

Effectiveness’s of the staff

Reliable and good service

The ladies at the Camden sc office are so sweet . There very nice & polite as well as very helpful

I was concerned when Superior purchased Southern Propane. So far I've been satisfied. Fair and competent service.

Great people and service!