- Phone: 704-289-5205
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Customer Testimonials
Notified day before delivery. Driver are friendly and very professional. Great office staff . Thanks Southern propane.
Reliable delivery before product gets too low. Delivery driver very friendly
Pleased with the service that is provided. Keeping up with my tank percentages is important and reassuring
Everyone is so professional and friendly. Service requests are taken care of quickly.
Ur team is amazing from the first phone call to delivery. Always Always friendly & quick to help out & offer solutions. I'm glad I switched over some 20 years ago.
The technician was very polite & personable. The
Office personnel and Delivery driver are friendly and dependable.
It’s the customer service is why I stay loyal
Easy front office communication.Promt delivery.
Easy to use and communicate with.
Friendly and courteous drivers.
Grateful that the company, without our asking, has installed a monitor on the tank. Thereby, preventing us from running out of propane.
Customer service and reliability of service!
The good service.
Better pricing than your local competitor, also much quicker deliver
Finally a company that doesn’t let my tank run dry!
timely, reasonable, responsive
Convenience, customer service and punctuality
nice courteous service
I have had great service! Starting with kindness that I recieved when I phone in to when I get my delivery. Thank you
The auto refill and ease of payment.
Last fall our local Southern Propane office had mechanical issues with their delivery vehicle, about the time our monitoring tank system let them know we needed propane. I, like several other customers were running low on propane which they were aware of, in the middle of severe cold spell. We have gas logs (tankless water heater as well), which we use in these difficult times to not overwork our HVAC unit. I witnessed firsthand the customer service this office could offer each of their customers in the same situation I was in. I will explain. Due to their delivery truck breakdown, they contracted with another company to deliver propane, while repairs were being done to their delivery vehicle. That vehicle experienced mechanical problems the day they arrived to re-fill my tank, actually trying to unload the propane. Not to be deterred, Southern Propane I believe, contracted with another company to help. Our tank level was extremely low. They went way and above delivering excellent quality customer service for each of us. I pay my propane bill in person at the Lugoff office. During this entire ordeal, that office kept us informed of their efforts to resolve this unforeseeable situation. Always receive professional courtesy from the office personnel while visiting their office. Thank you for your time.
Quality
Excelente servicio
On time auto delivery, good customer service
Very reliable
I like the regular delivery
easy delivery, plus when needed
He lit the pilot light on Friday, but it went out on Monday?
Please have someone come and check again.
Thank you,
Nancy Lloyd
Phone number removed
3 Bud circle
Elgin, SC
👍
Always on time!