- Phone: 704-289-5205
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Customer Testimonials
Customer service.
Prompt refills.
Jeremy was super nice when he delivered the tank. I stayed outside with him the entire time and we chatted about life as well as business. Please pass this along to him. Daren delivered the propane on Friday. He was super nice as well. I appreciate y’all doing what you said you would do and did it on time. The only thing I would say is it I did not have a tank rental fee from Heritage propane I had been with them 15 years but I left them because they were bought out and had terrible customer service the tank Jeremy installed came from a field that y’all didn’t know existed, it’s from 1985. I wouldn’t mind a little concession made on the fee annually for the lease. Randy Last name removed, 704–7 56–6702 thank you.
The call the day before delivery
Your close to us in Lugoff and my first call to Lugoff was great. Young lady was very helpful. Refreshing to speak to someone nice.
Fast, courteous service
The driver is very nice . We don't have a problem getting gas when we need it. This is important where we live and our age. Thank you.
It is the product that I need to help keep the interior of my house warm. It is also delivered to my home
Good service
You give your customers thirty days until the bill is due.
10
Any time we need you, we are never turned away! (My family has also been using you for years and we have never had any complaints!)
Being able to call and talk to an American is terrific. The company was personal and efficient.
Very helpful office staff and of course Jeremy who did the initial site visit and set tank last week. All took the time to answer questions/ concerns.
Fast delivery
Good service and good price
Great set up service
Since switching to Southern Propane we have never had an issue with our service. Our tank is serviced without any need for us to request service.
Prompt!
A real person who speaks clearly answers the phone, and I don't have to try to make a computer understand what I need. Persons sent to my house have been very helpful, and I'm not charged $95 to read the amount of propane in my tank, especially when I didn't ask for that service (I know how to do that myself). Your representative checked for leaks, one was found and repaired. A friend of mine who was unsatisfied with her company (same as I had previously) changed to your company with my encouragement. Your company was recommended on a community computer group site.
The owner is not afraid to call you back if he has any issues getting in touch with his service tech and he is knowledgeable too.
Friendly service, always delivers as expected.
When you scheduled them, they will come
Delivery guy is great.
Very professional and respectable when entering home
Great
Prompt and efficient and friendly.
They were polite on the phone when I called, and they delivered promptly!
Very fast and efficient

Good service level and knowledgeable technician