Customer Testimonials

James the delivery man

Your able to talk to a caring person on the phone.

Friendly!!

Prompt sevice

Helping me to get gas to my house when I ran out and I had one infant and three other children that lived in the house and y'all came out and did a gas delivery as busy as y'all are right now thank you First name removed Robertson I will be sending a check in the mail for the payment thank you.

I'm thankful for your service! In the past some practices by your company were addressed favorably, but the fact that you had them was very disturbing. I hope that issue does not come up this year.

Efficient

Friendly and fast service and not crazy expensive

Good service level and knowledgeable technician

Customer service.

Prompt refills.

Jeremy was super nice when he delivered the tank. I stayed outside with him the entire time and we chatted about life as well as business. Please pass this along to him. Daren delivered the propane on Friday. He was super nice as well. I appreciate y’all doing what you said you would do and did it on time. The only thing I would say is it I did not have a tank rental fee from Heritage propane I had been with them 15 years but I left them because they were bought out and had terrible customer service the tank Jeremy installed came from a field that y’all didn’t know existed, it’s from 1985. I wouldn’t mind a little concession made on the fee annually for the lease. Randy Last name removed, 704–7 56–6702 thank you.

The call the day before delivery

Your close to us in Lugoff and my first call to Lugoff was great. Young lady was very helpful. Refreshing to speak to someone nice.

Fast, courteous service

The driver is very nice . We don't have a problem getting gas when we need it. This is important where we live and our age. Thank you.

It is the product that I need to help keep the interior of my house warm. It is also delivered to my home

Good service

You give your customers thirty days until the bill is due.

10

Any time we need you, we are never turned away! (My family has also been using you for years and we have never had any complaints!)

Being able to call and talk to an American is terrific. The company was personal and efficient.

Very helpful office staff and of course Jeremy who did the initial site visit and set tank last week. All took the time to answer questions/ concerns.

Fast delivery

Good service and good price

Great set up service

Since switching to Southern Propane we have never had an issue with our service. Our tank is serviced without any need for us to request service.

Prompt!

A real person who speaks clearly answers the phone, and I don't have to try to make a computer understand what I need. Persons sent to my house have been very helpful, and I'm not charged $95 to read the amount of propane in my tank, especially when I didn't ask for that service (I know how to do that myself). Your representative checked for leaks, one was found and repaired. A friend of mine who was unsatisfied with her company (same as I had previously) changed to your company with my encouragement. Your company was recommended on a community computer group site.

The owner is not afraid to call you back if he has any issues getting in touch with his service tech and he is knowledgeable too.