- Phone: 704-289-5205
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Customer Testimonials
Great Customer Service and Prices. And they actually answer their phone!
Southern Propane Team, care about you and want to get issues solved expeditiously. I really like how they care about their customers. The Team is thorough they make sure things are secured for their customers. Southern Propane sell great products.
I can always depend on having gas delivered as needed. No problems whatsoever. The personnel that I have talked to both on the phone and in person are great. Happy customer!
Your customer service appears to be local or at least regional, which is a valuable consideration for me when it comes to customer service. I've always gotten good responsiveness from your customer service representatives.
Great service
Great people who made everything easy for us to insure we stay warm and our automatic pymt keeps us in good standings.
Thank you!
Happy with the service and the propane. However, when calling to schedule a delivery I've had to hold at least 70 minutes each time I've called in the past few months before I get to speak to a representative. I've also submitted inquiries online and those have been answered fairly quickly so I'll go that route from now on. Thank you so much for the heat. :)
Always very sincere about service repairs and delivery. Been with you guys a long time and gave info to neighbors when they moved in. God Bless and Have a safe Christmas.
Hi! Marry Christmas and a happy new year. I hope next year rate will be lower.
First name removed
good response to refueling requests. Friendly people on the phone. One area that I think would be a nice change is the way you all come up with estimated fuel to be added when we give you our current tank percentage. Invariably the quantity is not close to the amount precharged on our card and we either end up with a overcharge or additional payment that should be settled. Why not just have authorization from customer to charge the exact amount of the fill up after the fact?
The delivery person was great along with the trainee. Smooth delivery with no problems
Customer service is wonderful and they’re very concerned about their customers making sure they have what is needed.. Ms.Beth is a plus to your company 👍
Cost effective, prompt, courteous, and not AmeriGas.
the auto fillup
Always on time and always correct
Southern Propane is very friendly and easy to work with.
Good service this time.
Very good service
Prompt Delivery Service with friendly and efficient staff. Very easy to pay invoice. Experiences have always been very positive. Many Thanks.
Dependable service
Very efficient
We are pleased with the service and the product.
Prompt and efficient.
excellent customer care - promptness of service- courtesy of delivery driver
The remote tank monitoring is FANTASTIC. I don't have to check the tank & order a refill now!!
Automatic refills and keeping the tank full
Every person has been polite, professional and the service is great.
You don’t have to call for a delivery, they keep up with that part of it.
Delivery man, Cody, was great at communicating with me to coordinate delivery and the propane prices are good too.
great people! Very friendly, knowledgeable and helpful! Melainie is always a pleasure to talk to. I can't recall the gentleman's name that delivered our tank, but he was great! He answered all my questions and so respectful and polite!