Customer Testimonials
Good price and fast postage
Good communication and fast delivery. Answered my questions well.
Quick quote, competitive pricing, very quick installation date provided and electrical installation was carried out by a professional team
Thank you Jetcharge for your continues support and help. We had an older charger which was giving us intermittent charging issue in the past few weeks. Called up Jetcharge support and we went through troubleshooting together with technician team, and Jetcharge has replaced the unit for us. Thank you Jetcharge!!
All seems good but only had it 2 days
Professional service provided in a timely manner. Lorelea was excellent to deal with and very responsive. The electrical contractor who quoted on and completed the installation, was very efficient and pleasant to deal with. Overall a first rate job.
The instillation was done professionally , The technician was first class and was extremely helpful. I am very happy with the instillation and would recommend your company to anyone that would require this type of instillation.
Thank you
On time - prompt and not noisy - explanation of use
Fast delivery, easy transaction
Reimbursed me as was promised when I bought Lexus RZ450e on 3/4 (Encore program) which was $21 plus.
I didn't expect that to be honest. Usually promises are not kept. Especially when I was charged and NOT reimbursed before that. It was only $3 Plus and was not worth my time & effort to start endless communications.
We're still to really use the product (just received delivery of our new EV) but service was excellent. Online assessment of charger location etc very easy to use.
Easy to apply for, arrived on time, set the charger up where I requested, a good experience overall.
2 main points why I didn’t give a 10:
1. Initial communication was an issue. I was told someone would follow up with me within a few days however I had to contact them and was told they’ve been super busy and have had leave. I understand, everyone is busy these days, a simple apology would have sufficed.
2. The electrician who showed up said he’d only watched them being put in and this was his first one. He did a great job but I got the feeling he could’ve used some more support.
Overall very satisfied with service still. Thanks
Prompt, easy, seamless and excellent workmenship.
Easy to book the installation job.
The installation was done on time, clean and neat. The electrical contractor explained everything and assisted with the setup of the EV charger.
The communication with Jet Charge was fast, prompt and clear.
The cost of the installation was fair with no need for negotiations or explanations.
Excellent service and communication
Prices are reasonable and delivery was so quick!
Great product. Efficient service
Very pleased with the service provided - both the customer service and installation - for my recent purchase of a home charger.
quick delivery
competitve price
works quickly, doesn't take up much space
Excellent product and service.
Easily contactable - via email or phone. Provided good advice about different charger options pertaining to solar energy. They reviewed our house rather than just relying on photos before providing a quote. Wonderful, good and reliable service
Friendly and professional service
communication / service.
Jet charge were able to arrange for the installation of my charger very quickly. The installers discussed the installation options with me and my fuse box looks tidier after their work. Very happy with the work and communication provided
The staff member that installed the unit was very good.
The team was well organised and super helpful and patient whilst we got our heads around the charging process.
Quick no fuss service. Lorraine was very responsive to my concerns and followed up on what she said she would do. Well listened to what I wanted done and came up with a plan that met our needs.
Easy to talk to.